Senior Solution Designer

Singtel; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

Singtel is seeking a Senior Solution Designer (Payroll SME) in Kuala Lumpur. The successful candidate will design and implement enterprise payroll solutions across cloud-based HR platforms and ensure compliance with statutory requirements. The role requires a Bachelor's or Master's degree in a relevant field and a minimum of 8 years of experience in IT consulting with a strong focus on payroll systems. Knowledge of cloud-based technologies and excellent stakeholder management skills are essential.

Qualifications

• Minimum 8 years of experience in IT consulting, HRMS, or payroll system delivery.
• At least 5 years of hands-on payroll system experience supporting Singapore Payroll.
• Proven experience in at least 2 full-cycle payroll system implementations.

Responsibilities

• Design and deliver payroll solutions aligned with business requirements.
• Drive standardisation and adoption of best practices across payroll processes.
• Provide primary support for payroll systems, including payroll cycles and integrations.

Skills

Payroll processing

Payroll schemas

Tax calculations

Data validation

Stakeholder management

Analytical skills

Problem-solving

Cloud-based HR technologies

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline

Job description

Overview

Singtel is Asia's leading communications technology group with a presence across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next‑generation technology to create a more sustainable and digital future. We are bringing this energy to Kuala Lumpur with the launch of our brand‑new Shared Services Centre (Sudong MY Sdn Bhd).

We are looking for a Senior Solution Designer (Payroll SME) – Corporate HR Systems to design, implement, and support enterprise payroll solutions across cloud‑based HR platforms within the Singtel Group.

Responsibilities

• Design and deliver payroll solutions aligned with business requirements across SaaS and cloud‑based HR platforms.
• Drive standardisation and adoption of best practices across payroll processes and system implementations.
• Provide primary support for payroll systems, including payroll cycles, integrations, data validation, and statutory configurations.
• Manage payroll system configurations, ensuring system stability, data accuracy, and compliance with local statutory requirements.
• Lead system enhancements and change initiatives, including SIT/UAT coordination, documentation, and release management.
• Perform root cause analysis and resolve complex payroll system issues while driving continuous improvement initiatives.
• Act as the key liaison between HR, Finance, IT stakeholders, vendors, and external partners to ensure successful solution delivery.
• Support HR system upgrades, maintenance activities, penetration testing, and audit requirements.
• Contribute to application strategy, roadmap planning, and technology enhancement initiatives.
• Stay updated with payroll technologies, SaaS platforms, and emerging trends to improve payroll system capabilities and performance.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related discipline.
• Minimum 8 years of experience in IT consulting, HRMS, or payroll system delivery, with at least 5 years of hands‑on payroll system experience supporting Singapore Payroll.
• Proven experience in at least 2 full‑cycle payroll system implementations.
• Strong expertise in payroll processing, payroll schemas, tax calculations, payroll replications, and off‑cycle payroll runs.
• Strong understanding of payroll statutory compliance and payroll regulations.
• Experience with cloud‑based HR and payroll technologies.
• Strong knowledge of payroll integrations and data management practices.
• Excellent analytical and problem‑solving skills with high attention to detail.
• Strong stakeholder management, communication, and collaboration skills.
• Experience managing vendors and coordinating across cross‑functional teams.
• Ability to manage multiple priorities in a fast‑paced and dynamic environment.

Good to Have

• Relevant certifications in HRMS, payroll systems, or cloud technologies.
• Program or project management experience.
• Experience supporting payroll transformations or HR technology modernization initiatives.
• Exposure to security, audit, and compliance activities within HR systems.