Senior Software Engineer (Node.js)

AXA Group Operations; Puchong; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading insurance and financial services provider is seeking a Senior Software Engineer to manage the Azure GenAI platform, focusing on API Platform Management while leading a small team of developers. The ideal candidate will have over 5 years of operational experience, strong problem-solving skills, and the ability to drive initiatives independently in a fast-paced environment. This full-time position offers opportunities for growth and contribution to innovative technology solutions.

Qualifications

• More than 5 years of experience in operational roles with a focus on API Operations.
• Strong analytical and problem-solving skills required.
• Proven ability to lead and inspire a team of developers.

Responsibilities

• Oversee the operational and development aspects of the Azure GenAI platform.
• Lead a small team of developers in designing and delivering new features.
• Drive initiatives for API Operations processes improvement.

Skills

API operations and management

Monitoring resources on Azure

Infrastructure as Code (IaC)

Leadership

Excellent communication skills

Tools

Terraform

Bicep

Azure API application

Job description

Join to apply for the Senior Software Engineer role at AXA Group Operations.

We are seeking a highly skilled Tech Lead with a focus on API Platform Management and Features Development to join our team and oversee the operational and development aspects of our Azure GenAI platform, with a specific emphasis on the Secure GPT service. The ideal candidate will be responsible for ensuring the platform's performance, quality of service, security, and driving the development of new features and enhancements. This role also involves leading a small team of developers and managing incidents.

Responsibilities

• Take ownership of service issues and incidents, driving them to resolution, and keeping stakeholders informed throughout the process.
• Lead a small team of developers in the design, development, and delivery of new features and enhancements for the Secure GPT service.
• Develop new functions around Secure GPT API usage.
• Identify opportunities for improvement in API Operations processes and procedures, particularly in observability automation and customer service delivery, and drive the implementation of these improvements.
• Serve as a point of escalation for stakeholders seeking assistance with API Operations and ensure a seamless user experience.
• Troubleshoot and resolve any API-related issues to ensure seamless user experience and high service availability.
• Ensure compliance with security and regulatory requirements related to the Secure GPT service.
• Collaborate with the broader Secure GPT international team to deliver exceptional customer service to internal stakeholders.

Experience

• More than 5 years of experience in operational roles, with a specific focus on API Operations and Features Development within Azure.
• Strong analytical skills, with the ability to quickly/accurately identify issues and root causes.
• Excellent problem-solving skills and a proactive, solution-oriented approach.
• Quick learner, with the ability to rapidly become familiar with new technologies and tools.
• Exceptional communication and relationship management skills, with the ability to effectively communicate technical information to non-technical stakeholders.
• Project management skills, with the ability to manage multiple priorities, stakeholders.
• Ability to drive initiatives forward independently and demonstrate leadership.

Preferred Qualifications

• Experience with GenAI technologies.
• Experience working in a highly regulated industry.
• Knowledge of data security and regulatory requirements.
• Proven experience leading a small team of developers in a fast-paced environment.

Technical skills

Must Have:

• Experience in API operations and management
• Competence in monitoring resources on Azure
• Experience with Azure API application
• Knowledge of Infrastructure as Code (IaC)
• Terraform and/or Bicep for automatic infra deployment

Nice to Have:

• Azure and API certification
• Familiarity with observability and monitoring tools

Must Have (Leadership & Communication)

• Leadership: Ability to inspire and motivate a team, provide guidance, and make decisions.
• Communication: Excellent verbal and written communication skills to effectively collaborate with stakeholders, team members, and customers.
• Adaptability: The ability to quickly adjust to changes in technology, priorities, and requirements.
• Collaboration: The ability to work effectively with cross-functional teams and build strong relationships with stakeholders.
• Problem-Solving: The ability to approach challenges with a proactive and solution-oriented mindset.

Nice to Have:

• Time Management: The ability to manage multiple priorities, meet deadlines, and effectively allocate resources.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: IT Services and IT Consulting

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