Senior Site Reliability Engineer — Cloud Platform Lead

AirAsia rewards; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

AirAsia rewards seeks a Senior Site Reliability Engineer to join the Platform Engineering team in Kuala Lumpur. You will design, build, and operate highly available cloud platforms, driving automation across the software delivery lifecycle and collaborating with Engineering, Security, DevOps, and Product teams.

The role focuses on GCP-based platform reliability, IaC with Terraform, GitOps with Argo CD, CI/CD with GitLab, and championing observability, incident management, and security practices.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years in Site Reliability/Platform/Cloud Engineering or DevOps.
• Strong hands-on experience with Google Cloud Platform (GCP).
• Strong experience with Terraform and Infrastructure as Code.
• Hands-on experience with GitLab CI/CD.
• Experience implementing GitOps using Argo CD.
• Experience managing Cloudflare services (DNS, WAF, CDN, Load Balancing).
• Linux administration and troubleshooting skills.
• Experience with container technologies (Docker, Kubernetes).
• Scripting skills (Bash, Python, or Go).
• Experience with monitoring, logging, and observability platforms.
• Experience with incident management, production support, on-call operations.
• Excellent troubleshooting and root cause analysis, plus communication skills.

Responsibilities

• Design, build, and operate highly available production platforms on GCP.
• Develop IaC using Terraform to provision cloud infra.
• Implement GitOps workflows with Argo CD and GitLab.
• Build CI/CD pipelines with GitLab for secure, reliable delivery.
• Develop automation to reduce repetitive tasks via scripting and APIs.
• Manage Cloudflare services (DNS, WAF, CDN, Load Balancing).
• Build observability platforms (monitoring, logging, dashboards, SLO/SLI).
• Drive reliability through monitoring, capacity planning, performance tuning, automation.
• Participate in on-call rotation, troubleshoot incidents, perform RCAs, implement fixes.
• Collaborate with development teams to improve reliability, deployment strategies, and readiness.
• Ensure platform security with best practices, secrets management, least-privilege access.
• Create/maintain runbooks and documentation.
• Mentor junior engineers and promote SRE practices.

Skills

SRE practices

Troubleshooting

Root cause analysis

Automation

Stakeholder management

On-call operations

Education

Bachelor's degree in CS/IT/Engineering or equivalent

Tools

GCP

Terraform

GitLab CI/CD

Argo CD

Cloudflare

Kubernetes

Docker

Job description

AirAsia rewards seeks a Senior Site Reliability Engineer to join the Platform Engineering team in Kuala Lumpur. You will design, build, and operate highly available cloud platforms, driving automation across the software delivery lifecycle and collaborating with Engineering, Security, DevOps, and Product teams.

The role focuses on GCP-based platform reliability, IaC with Terraform, GitOps with Argo CD, CI/CD with GitLab, and championing observability, incident management, and security practices.