Senior Site Reliability Engineer

PLT Engineering; Selangor; On-site; MYR 180,000 - 240,000; Full time

Job summary

Grab is seeking a Senior Site Reliability Engineer to enhance stability and operational excellence for the Mobility team. You will apply professional sysops and infrastructure knowledge to build scalable systems and guide cross-team incident resolutions.

This role reports to the Software Engineering Manager and is based onsite in KL. You will mentor junior engineers and contribute to a fast-growing engineering culture focused on reliability and performance.

Qualifications

• Professional sysops/infrastructure knowledge.
• Experience building reliable, scalable systems.
• Ability to mentor engineers and shape technical culture.

Responsibilities

• Provide automated solutions for manual tasks and challenges.
• Manage cloud infrastructure using Infrastructure as Code.
• Get involved in deep diagnosis of incidents, and engage with multiple accomplished engineering teams on resolutions.
• Supporting different teams to make long-term infrastructure decisions, provide suggestions for infrastructure optimizations.
• Drive operational excellence practice and help improve reliability, stability and scalability challenges with engineering teams.
• Lead junior engineers to complete projects and help them grow.
• Mentor other engineers, define our technical culture, and help build a fast-growing team.

Skills

Site Reliability Engineering

Cloud infrastructure

Infrastructure as Code

Incident diagnosis

Mentoring / Leadership

Job description

Get to Know the Team

The Mobility team is an established team responsible for the Transport module in the Grab app. We improve the core transport booking experience. We are made up of experienced and diversified engineers. If you are looking for an opportunity to make it seamless and effortless for millions of users, then you should join our team!

We are working on high throughput, real-time distributed systems that use algorithms and machine learning techniques to solve hundreds of millions of requests per day. Our mission is to offer the best products and experiences to our passengers to increase adoption, engagement and conversion of our services.

We are a distributed team with members spread across Singapore, China, Vietnam and Malaysia at the moment. Our mode of communication is English, both in spoken and written form. Our team has direct end-user contact, and influence on the bottom line for Grab. You will report to our Software Engineering Manager, and you will based onsite in our KL office.

Get to Know the Role

We are looking for a Senior Site Reliability Engineer to provide better stability and operational excellence for Mobility team in Grab. We believe you have professional sysops/infrastructure knowledge and the ability to build comprehensive systems, but if you believe you have what it takes then we'd love to hear from you either way. This role is required because stability and operational excellence is critical to our services. In return, you will produce impacts to Grab's core systems.

The Critical Tasks You Will Perform

• Provide automated solutions for manual tasks and challenges we're facing.
• Manage cloud infrastructure using Infrastructure as Code solution.
• Get involved in deep diagnosis of incidents, and engage with multiple accomplished engineering teams on resolutions.
• Supporting different teams to make long-term infrastructure decisions, provide suggestions for infrastructure optimizations.
• Drive operational excellence practice and help improve reliability, stability and scalability challenges with engineering teams.
• Lead junior engineers to complete projects and help them grow.
• Mentor other engineers, define our technical culture, and help build a fast-growing team.