Senior Release Manager

StarHub; Petaling Jaya; On-site; MYR 167,000 - 279,000; Full time

Job summary

StarHub in Malaysia seeks a Senior Release Manager to oversee software releases across the SDLC and Agile practices. You will plan, coordinate, and manage applications, updates, and changes while minimizing risk and business disruption.

You will collaborate with development teams, DevOps, QA, product owners, and stakeholders to ensure smooth deployments, CI/CD integration, and adherence to ITIL processes in both traditional and Agile environments.

Qualifications

• 5+ years of experience in Release Management, Change Management, or DevOps roles.
• Strong understanding of SDLC, Agile methodologies (Scrum, SAFe, Kanban), and ITIL processes.
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps, Bamboo).
• Proven experience releasing mobile applications through the Apple App Store and Google Play Store, including app submission, metadata management, release versioning, and phased rollouts.
• Familiarity with App Store Connect and Google Play Console.
• Experience integrating mobile builds into CI/CD workflows using Fastlane, Bitrise, or mobile-specific pipelines in GitLab or Jenkins.
• Proficiency in version control systems (Git, Bitbucket, SVN).
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Excellent communication, collaboration, and stakeholder management skills.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Define, manage, and continuously improve the release process across SDLC and Agile methodologies
• Work closely with Product Owners, Developers, QA teams, DevOps, and Business Stakeholders to ensure successful releases
• Develop and maintain a release calendar to track upcoming releases and dependencies across multiple teams and applications
• Align releases with business priorities, security, and compliance requirements
• Implement and optimize Agile Release Trains (ARTs) and Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Support Scaled Agile Framework (SAFe) or other Agile methodologies to improve release cadence
• Oversee release packaging, version control, and deployment processes across various environments (Dev, QA, UAT, Prod)
• Identify, document, and mitigate release risks to ensure minimal impact on production
• Define and track release KPIs (e.g., deployment frequency, change failure rate, mean time to restore)
• Drive post-release retrospectives, root cause analysis (RCA), and continuous improvement initiatives

Skills

Release management

Change management

DevOps

SDLC

Agile methodologies

ITIL processes

Stakeholder management

Analytical thinking

Tools

Jenkins

GitLab CI/CD

Azure DevOps

Bamboo

App Store Connect

Google Play Console

Fastlane

Bitrise

Git

Bitbucket

SVN

Docker

Kubernetes

AWS

Azure

GCP

Job description

We are seeking a highly skilled Senior Release Manager to oversee and manage software releases across the Software Development Life Cycle (SDLC) and Agile Release Management processes. The ideal candidate will be responsible for planning, coordinating, and overseeing the release of applications, updates, and system changes while ensuring minimal risk and disruption to business operations. This role requires collaboration with development teams, DevOps, QA, product owners, and business stakeholders to ensure seamless deployments and continuous delivery. The candidate must have a strong background in release planning, CI/CD pipelines, risk management, and ITIL processes while being able to navigate both traditional and Agile frameworks.

Key responsibilities

• Define, manage, and continuously improve the release process across SDLC and Agile methodologies
• Work closely with Product Owners, Developers, QA teams, DevOps, and Business Stakeholders to ensure successful releases
• Develop and maintain a release calendar to track upcoming releases and dependencies across multiple teams and applications
• Align releases with business priorities, security, and compliance requirements
• Implement and optimize Agile Release Trains (ARTs) and Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Support Scaled Agile Framework (SAFe) or other Agile methodologies to improve release cadence
• Oversee release packaging, version control, and deployment processes across various environments (Dev, QA, UAT, Prod)
• Identify, document, and mitigate release risks to ensure minimal impact on production
• Define and track release KPIs (e.g., deployment frequency, change failure rate, mean time to restore)
• Drive post-release retrospectives, root cause analysis (RCA), and continuous improvement initiatives

About you

• 5+ years of experience in Release Management, Change Management, or DevOps roles
• Strong understanding of SDLC, Agile methodologies (Scrum, SAFe, Kanban), and ITIL processes
• Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps, Bamboo)
• Proven experience in managing the release of mobile applications through the Apple App Store and Google Play Store, including app submission, metadata management, release versioning, and phased rollouts
• Familiarity with App Store Connect and Google Play Console
• Experience integrating mobile builds into CI/CD workflows using tools such as Fastlane, Bitrise, or mobile-specific pipelines in GitLab or Jenkins
• Proficiency in version control systems (e.g., Git, Bitbucket, SVN)
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
• Excellent communication, collaboration, and stakeholder management skills
• Strong analytical and problem-solving skills with attention to detail