Senior Quality Assurance Lead — Process & Compliance

Lives Group; Selangor; On-site; MYR 84,000 - 144,000; Full time

Job summary

Lives Group seeks a Senior Quality Assurance Executive in Malaysia to maintain the quality system, develop and update SOPs, and coordinate audits. The role requires guiding process owners, performing root-cause analyses, and ensuring compliance across QA activities.

Responsibilities include leading internal and external audits, managing complaints, and ensuring timely closure of audit findings while tracking QA KPIs and reporting to management.

Qualifications

• Proven experience in maintaining quality management systems.
• Experience coordinating internal and external audits.
• Ability to lead root cause analysis.
• Strong documentation and process mapping skills.

Responsibilities

• Maintain Quality System through review and update of quality procedures and work instructions.
• Plan, prepare and coordinate external audits by regulators and customers; track follow-up actions.
• Manage customer complaints and verify effectiveness of corrective actions.
• Lead internal audits and inspections, mock recalls and traceability exercises.
• Provide QA support to development projects and ensure compliance to quality requirements.

Skills

Quality Assurance

SOPs

Audits

CAPA

Job description

Lives Group seeks a Senior Quality Assurance Executive in Malaysia to maintain the quality system, develop and update SOPs, and coordinate audits. The role requires guiding process owners, performing root-cause analyses, and ensuring compliance across QA activities.

Responsibilities include leading internal and external audits, managing complaints, and ensuring timely closure of audit findings while tracking QA KPIs and reporting to management.