Senior Qualitative Research Consultant

Mastercard; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Mastercard Advisors Research Centre seeks a Consultant/Senior Research Analyst (Qualitative Research) to lead qualitative studies and deliver actionable insights. You will design studies, write screeners and guides, and synthesize findings for stakeholders.

Join a team that collaborates with clients and vendors, manages timelines, and delivers high-impact reports and presentations with strong business writing and data interpretation skills.

Qualifications

• 4-5 years of qualitative research leadership and execution experience.
• Experience designing and conducting qualitative studies, synthesizing findings and presenting insights.
• Strong business writing skills for client-ready reports and presentations.
• Experience coordinating with third-party vendors and internal teams.
• Proficiency in MS Word, Excel and PowerPoint required; project management tools are a plus.

Responsibilities

• Lead qualitative research projects from design to reporting with timelines and quality standards.
• Aggregate and analyze data to deliver actionable insights in client-ready reports.
• Collaborate with internal consulting teams and manage vendor relationships for timely delivery.
• Prepare high-quality research materials ensuring accuracy and consistency.

Skills

Qualitative research

Data analysis

Client collaboration

Presentation

Business writing

Vendor management

Project management

Education

Bachelor's degree in a relevant field

Tools

Microsoft Word

Excel

PowerPoint

Trello

Asana

Monday.com

Job description

Mastercard Advisors Research Centre seeks a Consultant/Senior Research Analyst (Qualitative Research) to lead qualitative studies and deliver actionable insights. You will design studies, write screeners and guides, and synthesize findings for stakeholders.

Join a team that collaborates with clients and vendors, manages timelines, and delivers high-impact reports and presentations with strong business writing and data interpretation skills.