Senior QA Technician - Data Storage Manufacturing (Penang)

WD; Bayan Lepas; On-site; MYR 48,000 - 75,000; Full time

Job summary

Western Digital is seeking a senior-level QA technician for the Penang Media Operation to execute quality assurance activities across inspection, calibration, training, and system administration. The role supports 24/7 manufacturing with emphasis on compliance and product quality.

The incumbent will maintain QA records, perform audits, and assist shift operations as a quality reference for new personnel, ensuring traceability and regulatory compliance.

Qualifications

• Diploma or equivalent in Engineering, Science, or a related technical discipline.
• Minimum 5 years of experience in manufacturing quality or operations.
• Proficient in English (written and spoken) & Bahasa Malaysia (spoken).
• Willingness to work shift and overtime for 24/7 operations.
• Willingness to work across Penang Plant locations.
• Comfortable in cleanroom PPE requirements.

Responsibilities

• Inspect returned FG and ad-hoc impacted FG with accurate disposition and documentation.
• Perform Out-of-Box (OBA) Audits to verify packaging integrity, labeling, and conformance.
• Execute FG Archive activities and support Physical Inventory (PI) Count.
• Maintain quality records and trackers in QA platforms (eNCS, eChecklist).
• Update documents in Agile per engineering changes and audit findings.
• Perform compliance audits on production lines to verify SOPs and quality requirements.
• Conduct HIRADC audits to identify and mitigate safety risks.
• Coordinate sampling submission to the designated lab or inspection team.
• Perform VI eyeball calibration and recertification assessments.
• Conduct Quality Awareness briefings for new hires.

Skills

Quality Mgmt Systems

Inspection methods

Audit frameworks

Visual Inspection

Defect recognition

Calibration

Operator assessments

MS Office

Detail-oriented

Cross-functional teamwork

Education

Diploma in Engineering/Science

Tools

Oracle

MES systems

Job description

Western Digital is seeking a senior-level QA technician for the Penang Media Operation to execute quality assurance activities across inspection, calibration, training, and system administration. The role supports 24/7 manufacturing with emphasis on compliance and product quality.

The incumbent will maintain QA records, perform audits, and assist shift operations as a quality reference for new personnel, ensuring traceability and regulatory compliance.