Senior Product Data Analyst (Mandarin & English)

Centific Global Solutions (M) Sdn Bhd; Penang; Hybrid; MYR 60,000 - 120,000; Full time

Job summary

Centific Global Solutions (M) Sdn Bhd is seeking a data analytics professional to support the PPG STCA team with daily production data analysis and ad hoc analytical requests.

You will query, extract, and analyze product telemetry and user signals to identify opportunities, trends, and potential issues, and develop recurring reports and dashboards to drive data-driven decision making across Product, Engineering, and stakeholders in China and the US.

Responsibilities

• Support the PPG STCA team with daily production data analysis and ad hoc analytical requests.
• Query, extract, and analyze product telemetry and user signals to identify opportunities, trends, and potential issues.
• Provide data-driven insights to support Agent Growth, Vertical Skills, and related product initiatives.
• Investigate product performance, user behavior, feature adoption, and other key product metrics.
• Develop recurring reports, dashboards, and visualizations to support data-driven decision-making and rapid product iteration.
• Partner closely with Product Managers, Applied Scientists, Engineers, and stakeholders across both China and the US.

Job description

About Centific

At Centific, people are at the center of our culture. We constantly seek out opportunities for people to enhance their skills, and emphasize work-life balance for all our employees. We believe that competition can bring out the very best in people – from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.

About Job

Primary Responsibilities

• Support the PPG STCA team with daily production data analysis and ad hoc analytical requests.
• Query, extract, and analyze product telemetry and user signals to identify opportunities, trends, and potential issues.
• Provide data-driven insights to support Agent Growth, Vertical Skills, and related product initiatives.
• Investigate product performance, user behavior, feature adoption, and other key product metrics.
• Develop recurring reports, dashboards, and visualizations to support data-driven decision-making and rapid product iteration.
• Partner closely with Product Managers, Applied Scientists, Engineers, and stakeholders across both China and the US.

Equal Opportunity

Centific is an equal opportunity employer. We aim to create an inclusive workplace and leverage the power of diversity. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status. Workplace discrimination related to being pregnant and pregnancy-related harassment, including discrimination in the hiring process, is strictly prohibited in Centific Global Solutions.

Join a growing company using technology to help tackle enterprises’ toughest challenges.