Senior People Business Partner [HR Lead]

Randstad Malaysia; Kuala Lumpur; On-site; MYR 300,000 - 450,000; Full time

Job summary

Randstad Malaysia is establishing a brand-new GBS Hub in Kuala Lumpur and seeks a Senior HR Business Partner to partner with the GBS Site Lead and executive leadership. The role will shape the Human Capital Strategy, lead People & Culture across the site, and drive workforce analytics, organisational design, and culture initiatives in a global, matrix environment.

The ideal candidate brings 15+ years of HR experience with 7+ years in senior HRBP or strategic advisory roles, plus strong knowledge

Qualifications

• 15+ years of progressive HR experience including 7+ years in senior HRBP or strategic advisory roles.
• Experience leading HR teams in global/regional matrix organisations; GBS/technology/telecom background preferred.
• Strong knowledge of Malaysian employment law, local labour practices, and HR governance.

Responsibilities

• Partner with GBS Site Lead and executive leadership to define and execute the Human Capital Strategy.
• Direct the site People & Culture team across workforce planning, talent management, and total rewards.
• Collaborate with global/regional Centres of Excellence to tailor enterprise initiatives to local priorities.
• Champion a high-performance culture and elevate local EVP through retention and leadership development.
• Act as trusted strategic adviser within a matrix structure ensuring governance and compliance.

Skills

Workforce planning

Talent management

Succession planning

Organisational design

Employee relations

Change management

HR governance

Executive advisory

Education

Bachelor Degree

Job description

about the company

A leading multinational communications & technology group with a vast footprint across Asia, Australia, Europe and Africa is expanding its regional capabilities. Driven by innovation, digital transformation, and next-generation technology, the organisation is launching a brand-new GBS Hub in Kuala Lumpur to anchor its sustainable digital growth and global operations.

about the job

• Strategic HR Partnership: Partner directly with the GBS Site Lead and executive leadership to define and execute the Human Capital Strategy, driving organisational design, capability building, and long-term workforce sustainability for the Kuala Lumpur hub.
• Functional Leadership: Direct the site People & Culture team across the full spectrum of HR functions, including workforce planning, talent management, succession planning, total rewards, and site-wide organisational development.
• Enterprise & Regional Alignment: Collaborate with global/regional HR Centres of Excellence to tailor enterprise initiatives to local operational priorities while championing workplace transformation, agility, and data-driven workforce analytics.
• Culture & Employee Experience: Champion a high-performance culture and elevate the local Employee Value Proposition (EVP) through targeted retention strategies, leadership development, and employee engagement programs.
• Executive Advisory & Governance: Act as a trusted strategic advisor within a complex, matrix corporate structure, anticipating future talent risks and ensuring robust HR governance, compliance, and effective execution.

about the requirements

• Bachelor’s degree in HR, Business Administration, or related field with 15+ years of progressive HR experience, including 7+ years in senior HR Business Partnering or strategic advisory roles.
• Proven capability across workforce planning, talent management, succession, organisational design, employee relations, and driving culture and change management.
• Demonstrated success leading HR teams within complex, global/regional matrix organisations; prior background in Global Business Services (GBS), technology, or telecommunications is strongly preferred.
• Strong mastery of Malaysian employment legislation, local labour practices, HR governance, and evolving regional talent market trends.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree