Senior OD Partner – HR Operational & Process Excellence

Dyson Institute; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Dyson Institute, a global technology education and innovation hub, seeks a Senior OD Partner – HR Operational & Process Excellence to drive continuous improvement and governance of global HR processes. You will simplify the operating model, increase automation, and enable AI-enabled HR capabilities to enhance performance, data quality, and user experience.

You will partner with HR operations, IT, and business teams to translate process needs into system and workflow solutions, while leading

Qualifications

• Bachelor's degree required.
• 5+ years of experience in Human resources.
• Experience with enterprise HR systems.

Responsibilities

• Drive continuous improvement, standardization, and governance of global HR processes across the employee lifecycle.
• Identify opportunities to remove complexity, increase automation, and enable AI-enabled capabilities.
• Partner with HR operations to define, monitor, and report on operational KPIs and data quality.
• Lead change management, stakeholder engagement, communications, training, and capability building to embed operational excellence.

Skills

HR Process Improvement

Stakeholder Management

Project Management

Analytical Skills

Communication & Presentation

Education

Bachelor's degree

Tools

Workday

Job description

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people. Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth. Our People team are responsible for activating our unique philosophy and values to deliver a truly Dyson people experience. It’s essential that we attract and hire the best talent and retain them to build a solid foundation for our future growth. And our rapid growth means the organisation feels fast-moving, constantly changing, so there’s opportunity to make a difference and influence the right change.

Role Summary

In your role as Senior OD Partner – HR Operational & Process Excellence, you will drive continuous improvement, standardization, simplification, and governance of global HR processes. You will identify opportunities to remove complexity, increase automation, improve service delivery, and enable future AI-enabled HR capabilities to improve operational performance, data quality, compliance, and user experience.

Key responsibilities

Lead the review, redesign, and improvement of end-to-end HR processes across the employee lifecycle. Simplify and standardize the People operating model to improve consistency, scalability, service delivery, and user experience. Ensure HR processes are standardized, locally appropriate, compliant, audit-ready, and supported by effective controls. Establish global process standards, governance frameworks, documentation, and clear process ownership. Partner with HR operations teams to define, monitor, and report on operational KPIs, service metrics, process performance, and data quality. Partner with HR Technology, IT, and business teams to optimize the technology roadmap and translate process needs into effective system, workflow, automation, and self-service solutions. Use insights and analytics to identify improvement opportunities, prioritize initiatives, and inform technology investment decisions. Lead change management, stakeholder engagement, communications, training, and capability building to embed operational excellence across HR.

Basic Qualifications

• Bachelor's degree.
• 5+ years of experience in Human resources.
• Experience with enterprise HR systems.

Preferred Qualifications

• 10+ years of experience in HR Business Partnering, HR Operations, Shared Services, HR Transformation, or Process Excellence roles.
• Demonstrated experience leading large-scale HR process improvement initiatives.
• Exposure to HR technology transformation and AI-enabled process automation.
• Prior Experience with Workday.
• Experience in a global, matrixed organization.
• Strong analytical, stakeholder management, and project management skills.
• Structured problem-solving capability.
• Strong stakeholder management, consulting, written communication, and presentation skills.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.