IT Technical Product Owner

Dyson Institute; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Dyson Institute is seeking a seasoned SAP Supply Chain Platform Owner to oversee SAP S/4HANA SD/MM and related solutions. You will partner with global stakeholders, architects, and vendors to translate business needs into robust technical roadmaps and end-to-end implementations.

You will lead workshops, govern architecture decisions, and ensure platform health, performance, and secure operations across global programmes. Strong communication and leadership are essential for this role.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain, or related discipline.
• 5+ years of experience in SAP Supply Chain SD delivery, product ownership, solution architecture, or platform management.
• Hands-on experience with SAP S/4HANA OTC and one or more SAP Supply Chain modules.
• SAP certification(s) and relevant architecture or agile product management certifications are advantageous.

Responsibilities

• Own SAP Supply Chain platforms and applications, ensuring governance and performance.
• Bridge between business stakeholders, architects, delivery teams, AMS partners, and software vendors.
• Lead discovery workshops and translate business priorities into a technical roadmap.
• Define, review, and validate solution designs and configurations against business requirements.
• Manage platform health, KPIs, and service delivery across global programmes.
• Provide technical leadership, architecture review, and knowledge transfer to SAP analysts and delivery teams.

Skills

Technical leadership

Stakeholder management

Architecture governance

Problem solving

Communication

Education

Bachelor's degree in IT/CS/Engineering/Supply Chain

Tools

SAP S/4HANA OTC

Job description

About the Role

Reporting to the Senior IT Product Manager, Supply Chain Systems, you will be responsible for the technical ownership, process governance, and operational performance of SAP Supply Chain platforms and applications. This role will act as the bridge between business stakeholders, architects, delivery teams, AMS partners, and software vendors to ensure SAP solutions continue to meet Dyson's evolving business needs.

The role is responsible for:

• Provide functional and technical expertise across SAP Supply Chain modules including S/4HANA SD and MM.
• Collaborate with Business Product Owners and stakeholders to translate business priorities into a technical platform roadmap.
• Lead discovery workshops and requirements gathering sessions with global business stakeholders.
• Work closely with business and IT stakeholders to understand business changes, challenges, and opportunities, and translate them into clear solution requirements.
• Perform gap analysis, impact assessments, and solution evaluations across SD processes, systems, integrations, data, and reporting.
• Collaborate with Product Managers, Architects, Developers, and QA teams to define and deliver end-to-end solutions.
• Provide functional expertise across Supply Chain SD and MM.
• Support the review and validation of solution designs & configurations to ensure business requirements are fully addressed.
• Drive the identification, prioritization, and remediation of technical debt, platform.
• Ensure compliance with Dyson security standards, governance processes, and architecture principles.
• Establish and monitor platform health, service KPIs, system performance, and operational metrics.
• Support delivery teams throughout project lifecycles by providing technical leadership, architecture review, and design governance.
• Review and approve solution designs, technical specifications, and integration approaches.
• Manage technical relationships with software vendors, system integrators, and AMS partners.
• Ensure successful transition of projects into production support through robust service transition and knowledge transfer processes.
• Partner with QA teams to support testing strategy, defect management, business validation, and production readiness.
• Manage platform-related risks, issues, dependencies, and escalations across global programmes.
• Provide technical leadership and mentoring to SAP analysts, developers, and delivery teams.

Core Competencies

• Strong technical leadership with the ability to define and govern SAP platform strategy and standards.
• Deep expertise in SAP OTC and Supply Chain processes and technologies.
• Strong understanding of SAP S/4HANA architecture, integrations, and application lifecycle management.
• Ability to balance business priorities, operational stability, technical risk, and long-term scalability.
• Experience leading architecture discussions, solution reviews, and technical decision-making.
• Experience working with global AMS, implementation partners, and software vendors.
• Demonstrated experience managing complex integrations across enterprise applications and platforms.
• Strong stakeholder management and influencing skills at all organizational levels.
• Experience supporting large-scale transformation programmes and global deployments.
• Strong planning and organizational skills with focus on architecture, delivery, service quality, and platform resilience.
• Excellent analytical, problem-solving, and critical-thinking abilities.
• Excellent interpersonal, communication, and presentation skills.

Essential Traits

• Adaptable with natural ability to thrive in complex and ambiguous situations.
• Ability to communicate clearly with both technical and non-technical stakeholders.
• Strong critical thinking skills
• Ability to build from good relationships globally and with a natural collaborative nature.
• Ability to work under pressure and meet deadlines.
• Ability to think ahead and anticipate problems, issues, and solutions.

Preferred Experience & Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain, or related discipline.
• 5+ years of experience in SAP Supply Chain SD delivery, product ownership, solution architecture, or platform management.
• Strong hands-on experience with SAP S/4HANA OTC and one or more SAP Supply Chain modules.
• SAP certification(s) and relevant architecture or agile product management certifications are advantageous.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.