Senior Medical Sales Specialist – Territory Growth

DKSH; Penang; Sur place; MYR 89 000 - 134 000; Plein temps

Résumé du poste

DKSH in Penang, Malaysia, invites a Senior Product Specialist / Product Specialist (Medical Sales) to drive sales and customer engagement for assigned medical products and territories. You will rely on disciplined territory management and strong product knowledge to build trusted relationships with healthcare professionals and institutions.

You will conduct product demonstrations, prepare quotations, and monitor KPIs against sales plans.

Qualifications

• Basic knowledge of industry, market, competitors, customers and selling skills.
• Basic knowledge of regulatory requirements for products in assigned territories.
• Willing to travel outstation and cover more than one area.
• Strong communication and negotiation skills.
• Proficient in Excel, Word and PowerPoint.
• Good command of English (written and spoken).

Responsabilités

• Support day-to-day operating expenditures against budgets to ensure efficient usage of resources.
• Input medical sales plans and implement actions to achieve sales targets for assigned businesses/territories.
• Track progress against KPIs and sales plans; prioritize daily sales activities.
• Call/visit existing and prospective customers to solicit orders, demonstrations and quotations.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and terms per company policies.
• Report on competitors' activities and products.
• Record sales data for reporting and tracking; maintain customer data in CRM databases.
• Execute continuous improvement to enhance sales processes and customer satisfaction.
• Maintain a customer complaints/issues log and follow up on issues.
• Respond to customer orders and queries; inform customers of promotions/new products.
• Work with internal stakeholders to ensure timely delivery/installation of products.
• Support relationship development with key customers.

Connaissances

Industry knowledge

Regulatory knowledge

Travel willingness

Communication skills

Negotiation skills

Excel

Word

PowerPoint

English proficiency

Outils

CRM systems

Description du poste

DKSH in Penang, Malaysia, invites a Senior Product Specialist / Product Specialist (Medical Sales) to drive sales and customer engagement for assigned medical products and territories. You will rely on disciplined territory management and strong product knowledge to build trusted relationships with healthcare professionals and institutions.

You will conduct product demonstrations, prepare quotations, and monitor KPIs against sales plans.