Senior Manager, IT

AEON INSURANCE BROKERS (M) SDN. BHD.; Kuala Lumpur; Vor Ort; MYR 180.000 - 320.000; Vollzeit

Zusammenfassung

AEON Insurance Brokers (M) Sdn. Bhd. in Kuala Lumpur seeks a Senior Manager, Information Technology to lead IT strategy, governance and digital initiatives.

You will oversee infrastructure, cybersecurity, project delivery and vendor management, partnering with senior leadership to align technology with business goals. The role requires strong leadership, strategic thinking and a track record in regulated industries.

Qualifikationen

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, Business Administration, or a related discipline. A Master’s Degree or professional certifications will be an added advantage.
• Minimum 8-10 years of relevant IT experience, including at least 3-5 years in a leadership or senior management role.
• Strong knowledge of IT infrastructure, cloud computing, enterprise applications, system architecture and technology management.
• Good understanding of IT governance, information security, cybersecurity and regulatory compliance.
• Strong capabilities in IT strategic planning, project management, digital transformation and technology modernization.
• Excellent leadership, analytical, problem-solving and stakeholder management skills.

Aufgaben

• Lead IT strategy, roadmap, annual plans and governance to align with business objectives.
• Oversee IT infrastructure, cloud platforms, networks, databases and end-user computing.
• Manage IT risk, security strategy, audits and regulatory compliance.
• Direct project and program delivery across the IT portfolio, ensuring value and timeliness.
• Drive digital transformation, process automation and technology modernization.
• Oversee IT budgeting, procurement and vendor management.

Kenntnisse

IT strategy

Leadership

Cybersecurity

IT governance

Budget management

Vendor management

Stakeholder management

Cloud computing

Ausbildung

Bachelor’s in IT/CS

Master’s degree (preferred)

Tools

Enterprise architecture

Cloud platforms

Databases

Security tools

Jobbeschreibung

About the role We are looking for an experienced and strategic Senior Manager, Information Technology (IT) to lead and drive the organization's technology initiatives. This role is responsible for overseeing IT strategy, infrastructure, cybersecurity, governance, project delivery, digital transformation, and operational excellence. As a key member of the leadership team, you will partner with senior management to ensure technology capabilities support business growth, innovation, operational efficiency, and long-term sustainability.

Key responsibilities

1. IT Strategy and Leadership:

Develop and execute the organization’s IT strategy, technology roadmap and annual IT plans, ensuring alignment with business objectives and long-term organizational goals.

Provide strategic leadership and technical oversight of the IT function, including enterprise architecture, technology solutions, IT security and cybersecurity strategies, ensuring secure, reliable and effective technology operations.

Advise senior management on technology investments, emerging technologies, risk management and digital innovation, while establishing IT performance objectives, service standards and KPIs to drive operational efficiency and continuous improvement.

2. IT Infrastructure & Operations Management

Oversee the planning, implementation, maintenance and management of IT infrastructure, including cloud platforms, servers, networks, databases, end-user computing, in-house applications and enterprise systems.

Ensure the availability, reliability, scalability and security of IT systems and services through effective IT operations, incident management, problem management, change management, asset management and resource utilisation.

Establish and maintain IT operational procedures and disaster recovery capabilities while continuously identifying opportunities to enhance service delivery, system performance and operational efficiency.

Establish, implement and maintain IT governance frameworks, policies, standards and procedures to ensure alignment with organisational objectives, regulatory requirements and industry standards.

Oversee IT risk assessments, control reviews, audit activities and remediation initiatives to ensure technology-related risks are effectively identified, assessed, monitored and managed.

Monitor and report IT governance, security matters, regulatory compliance and key risk exposures to senior management and AEON Financial Services (AFS), ensuring appropriate accountability, segregation of duties and governance practices across the IT function.

4. Project & Technology Delivery Management

Lead the planning, prioritization and execution of IT projects, ensuring alignment with business requirements, approved budgets, project timelines and organizational objectives.

Oversee the end-to-end project lifecycle, including requirements gathering, feasibility assessment, solution design, development, testing, implementation and post-implementation evaluation, in collaboration with relevant business departments and stakeholders.

Establish effective project governance, monitor project progress and deliverables, manage implementation risks and dependencies, and ensure technology investments achieve their intended business value and outcomes.

5. Digital Transformation & Business Process Improvement

Drive digital transformation initiatives through technology modernization, process automation, artificial intelligence, application integration and emerging technologies to support business objectives.

Identify and implement opportunities to streamline business processes, minimize manual intervention and operational errors, enhance customer experience and improve organizational productivity.

Promote technology adoption and cross-functional collaboration, while establishing performance measurements to evaluate the effectiveness, operational improvements and business value of digital transformation initiatives.

Develop and manage the annual IT budget, technology investments, procurement and resource allocation to ensure alignment with business priorities and cost-effectiveness.

Oversee the evaluation, selection and management of IT vendors, service providers and technology partners to ensure solutions meet business requirements, technical standards and organizational needs.

Monitor vendor performance, contractual obligations, service-level agreements (SLAs) and IT expenditure, while identifying opportunities for cost optimization and improved service delivery.

7. Business Continuity & Operational Resilience

Establish, implement and maintain IT Disaster Recovery Plans (DRP) and support the organization’s Business Continuity Planning (BCP) to ensure business operations remain resilient during disruptions.

Oversee backup management, data recovery, system restoration and recovery arrangements to ensure the availability and continuity of critical IT systems and infrastructure.

Coordinate periodic disaster recovery exercises, assess recovery capabilities and implement appropriate measures to minimize technology-related disruptions and business impact.

8. People & Stakeholder Management

Lead, manage and develop the IT team by establishing clear roles, responsibilities, performance objectives and development plans to strengthen team capabilities and overall performance.

Foster a collaborative, accountable and service-oriented working culture while providing effective leadership, coaching and mentoring to support professional development and continuous improvement.

Build and maintain effective relationships with senior management, business departments, external vendors and key stakeholders, while representing the IT function in management discussions and presenting regular reports on IT performance, projects, budgets, risks and strategic initiatives.

What we're looking for

Bachelor's Degree in Information Technology, Information Systems, Computer Science, Business Administration, or a related discipline. A Master's Degree or professional certifications will be an added advantage.

Minimum 8-10 years of relevant IT experience, including at least 3-5 years in a leadership or senior management role.

Strong knowledge of IT infrastructure, cloud computing, enterprise applications, system architecture and technology management.

Good understanding of IT governance, information security, cybersecurity and regulatory compliance.

Strong capabilities in IT strategic planning, project management, digital transformation and technology modernization.

Excellent leadership, analytical, problem-solving and stakeholder management skills.

Strong verbal communication, presentation and report-writing skills

Proven experience in managing IT infrastructure, enterprise systems, cloud platforms, technology projects, IT governance and vendor management.

Experience in leading digital transformation, system integration, process automation and technology modernization initiatives.

Experience in managing IT budgets, resources, technology investments and cross-functional teams.

Ability to align IT strategies and technology initiatives with organizational business objectives.

Experience in financial services, insurance or regulated industry would be an added advantage.

Licensed by Bank Negara Malaysia, AIBM partners with a wide network of insurers and takaful operators to put your needs first - not ours.

Part of the AEON Group, we curate the right protection, empower you with clear options and expert guidance, and digitalize the experience to make insurance faster, easier, and always within reach.