Senior Manager, Compliance & Governance

TNG Digital; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Medical coverage

Dependent coverage

Extra leave for family and caregiving

Job summary

TNG Digital is seeking a seasoned Compliance Governance & Advisory professional to lead the development and continuous enhancement of the organisation's governance framework. You will provide independent regulatory interpretation, advisory to senior management, and oversight of regulatory implementation across the business.

You will collaborate with stakeholders to address governance concerns, escalate material issues, and promote a strong compliance culture within a fast-paced fintech

Qualifications

• Provide independent regulatory and compliance advice to senior management and business units.
• Lead interpretation and assessment of complex regulatory requirements for products, services and processes.
• Advise stakeholders on controls and remediation for identified regulatory gaps.
• Monitor implementation commitments, gaps and remediation actions.
• Promote governance awareness and ensure escalation of significant risks.

Responsibilities

• Lead the Compliance Governance & Advisory function and establish governance frameworks.
• Oversee regulatory interpretation and challenge to ensure consistent application.
• Develop and enhance the organisation's Compliance Framework, policies and procedures.
• Provide governance advisory for delegated authority, conflicts of interest, related party governance.
• Monitor governance requirements, report to senior management and the Board.
• Collaborate with Regulatory Affairs on regulatory developments and implementation.

Skills

Regulatory interpretation

Governance frameworks

Compliance advisory

Stakeholder management

Regulatory risk assessment

Communication

Problem solving

Education

Bachelor’s Degree in Law, Banking, Finance, Business, Risk Management, Governance, or related disciplines

Job description

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life.

Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.

Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do:

• Lead the Compliance Governance & Advisory function to establish and maintain effective compliance governance frameworks, provide regulatory and compliance advisory to the business, and oversee the implementation of applicable regulatory requirements across the organisation.
• The role supports the Head of Department in strengthening the organisation's compliance framework, providing independent regulatory interpretation and challenge, promoting consistent application of regulatory requirements, and ensuring material compliance risks and issues are appropriately governed, reported and escalated.

Compliance Governance & Framework

• Lead the development, implementation and continuous enhancement of the organisation's Compliance Framework and related governance standards, policies and procedures.
• Establish appropriate compliance governance principles, roles, responsibilities, escalation protocols and oversight mechanisms across the organisation.
• Oversee the compliance policy and framework lifecycle, including development, review, stakeholder consultation, approval, implementation and periodic assessment.
• Lead and oversee compliance governance frameworks and assigned governance areas, including Delegated Authority Limit Framework (DAL), Related Party Transactions (RPT), conflict-of-interest governance and other compliance governance requirements.
• Provide governance and compliance advisory support to business and support units on governance, and compliance-related matters including governance-related regulatory obligations, internal policies, and control expectations.
• Support stakeholders in interpreting and implementing governance-related regulatory requirements, internal governance standards, and internal control expectations.
• Collaborate with business and support units to address governance concerns and mitigate potential compliance and operational risks.
• Review and assess the adequacy and effectiveness of internal controls implemented by business and support units to manage governance and compliance risks.
• Provide independent challenge and recommendations to strengthen governance controls, accountability, and decision-making processes.
• Collaborate with Regulatory Affairs on regulatory developments, regulatory communications and applicable regulatory requirements to ensure consistent interpretation and implementation across the organisation.
• Escalate material, complex or potentially significant regulatory and compliance matters to the Head of Compliance and relevant governance forums in a timely manner.

Regulatory & Compliance Advisory

• Provide independent and practical regulatory and compliance advice to Senior Management, business and support functions on applicable regulatory requirements and compliance matters.
• Lead the interpretation and assessment of complex or material regulatory requirements and provide guidance on their application to TNGD's products, services, processes and business activities.
• Provide regulatory advice and challenge for new products, business initiatives, partnerships, outsourcing arrangements and material changes.
• Advise stakeholders on appropriate controls and remediation measures to address identified compliance risks or regulatory gaps.
• Monitor material regulatory implementation commitments, identified gaps and remediation actions and elevate significant delays or concerns.

Policies, Standards & Governance Advisory

• Lead the development and review of compliance-related policies, frameworks, standards and procedures.
• Provide governance advisory on matters including delegated authority, conflicts of interest, related-party governance and other assigned compliance governance areas.
• Ensure appropriate governance requirements, accountability and escalation mechanisms are incorporated into relevant policies and frameworks.
• Provide independent challenge where governance arrangements may result in regulatory, compliance or conduct risk.
• Promote standardization and continuous improvement of governance practices across the organization.
• Ensure governance documents remain aligned with organizational objectives, internal governance standards, and applicable regulatory expectations.

Monitoring and Reporting

• Monitor key compliance governance requirements, regulatory implementation commitments, governance exceptions and remediation actions across assigned areas.
• Provide oversight and challenge on identified compliance and governance gaps and monitor agreed corrective actions to closure.
• Support the preparation of compliance reports for senior management and the Board, highlighting key compliance metrics, issues, and action plans.
• Support in assessment and reporting of compliance risk, including the results of compliance risk assessment undertaken during the review period, incidents of non- compliance and deficiencies, assessment of impact (both financial and non- financial), recommendation of corrective measures to address non-compliance incidents identified.
• Assist in tracking key performance indicators (KPIs) for the compliance program and identifying areas for improvement.

Stakeholder Management & Compliance Culture

• Build and maintain effective working relationships with business, operational, legal, risk, audit, and senior management stakeholders.
• Promote strong governance awareness, accountability, ethical conduct, and compliance culture across the organization.
• Provide guidance and training to employees on governance and compliance-related matters including implementation of internal controls and governance practices.
• Mentor and guide junior team members to enhance technical competency and governance capabilities where applicable.

Others

• Support the execution of the annual Compliance Plan and governance initiatives.
• Stay abreast of emerging governance trends, regulatory developments, and industry best practices relevant to fintech and digital financial services.
• Support governance committee reporting and governance-related initiatives where required.
• Coordinate with relevant stakeholders to ensure timely closure of audit findings and governance action items.
• Undertake any other assignments as requested by the immediate supervisor, Head of Compliance, or Management.

Role Requirements:

• Bachelor’s Degree in Law, Banking, Finance, Business, Risk Management, Governance, or related disciplines.
• Minimum 8–10 years' relevant experience in Compliance, Regulatory Compliance, Governance, Risk Management or related functions within financial services, fintech, banking, payments or other regulated institutions.
• Strong knowledge and practical experience in regulatory interpretation, compliance advisory, compliance governance frameworks, regulatory implementation and compliance risk management.
• Experience advising on new products, business initiatives and complex regulatory matters within a regulated financial services environment.
• Experience in stakeholder management and cross-functional collaboration within a regulated environment is highly preferred.
• Strong understanding of governance frameworks, internal controls, and compliance risk management practices.
• Good understanding of applicable regulatory and governance expectations within the financial services industry.
• Strong analytical, problem-solving, and risk assessment capabilities.
• Excellent communication, report writing, presentation, and stakeholder management skills.
• Ability to provide independent challenge and exercise sound judgment on governance and control matters.
• High level of integrity, professionalism, and ethical conduct.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

What you get

Work your way

• Medical coverage, with option to include dependants
• Extra leave for family and caregiving needs

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet
• Long-term rewards for your contributions

Everyday support

• Mobile and broadband reimbursement
• Discounts and wellness perks

What it’s like to work here

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.