Senior Maintenance & Operations Manager

CBRE Group, Inc.; George Town; On-site; MYR 180,000 - 280,000; Full time

Job summary

CBRE Group, Inc. in Malaysia seeks a Senior Engineering Operations Manager to lead a team delivering complex mechanical operations across multiple facilities. Responsibilities include budgeting, performance management, contractor oversight, and coordinating maintenance across locations to meet client needs.

You will drive staff development, mentor teams, and implement process improvements while aligning with CBRE RISE values and cross-functional requirements.

Qualifications

• Bachelor's degree in engineering or equivalent with relevant experience.
• Experience with staffing, training, coaching and performance evaluation.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Provide formal supervision and coaching; oversee staff performance evaluations.
• Coordinate daily activities, set schedules, and track deadlines.
• Manage contractors and engineers on maintenance activities.
• Oversee facility controls and asset management systems operation.
• Develop operating budgets and forecast O&M costs for multiple locations.
• Schedule maintenance activities aligned with client requirements.
• Drive process improvements and cross-team integration.

Skills

Staff development

Leadership

Budget management

Maintenance operations

Contract management

Education

Bachelor's degree in engineering

Tools

Microsoft Office

Job description

About the Role:

As a CBRE Engineering Sr. Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all complex mechanical operations for multiple facilities, campuses, or portfolio of buildings.

This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Assist team with difficult operations and maintenance issues.
• Manage contractors, subcontractors and engineers on entire maintenance aspect.
• Supervise and oversee the daily operation of facility controls and asset management systems.
• Establish bidding procedures as required for contract maintenance activities.
• Develop annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for multiple locations.
• Schedule maintenance activities complying with customer operational requirements.
• Integrate with clients for reconfiguration, changes and operational requirements
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes and standards within job discipline.

What You’ll Need:

• Bachelor's Degree in an Engineering discipline preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.
• Experience preferred in developing and managing organizational budgets.