Senior Logistics Traf Specialist

Boston Scientific; Penang; On-site; MYR 167,000 - 290,000; Full time

Job summary

Boston Scientific in Malaysia seeks a seasoned Logistics and Customs Compliance Professional to manage inbound receipt, warehousing, inventory control, shipping, and regulatory reporting for medical devices. You will ensure adherence to local and international trade rules within a robust quality system.

You will lead audits, supervise documentation, and collaborate with Quality, Regulatory, Production, and Supply Chain teams to drive accuracy, efficiency, and continuous improvement across our

Qualifications

• Bachelor's degree in logistics or related field.
• 5–10 years in customs and import/export operations.
• LMW and customs compliance experience in Malaysia.
• Experience with regulatory reporting and permits.
• Proficient in SAP/Oracle or similar ERP.
• Strong analytical and negotiation skills.
• Excellent stakeholder management.
• Detail-oriented with regulatory deadlines.

Responsibilities

• Oversee end-to-end logistics including receiving, warehousing, and shipping.
• Ensure regulatory compliance with Malaysian rules and Boston Scientific Quality System.
• Maintain accurate inventory records in ERP and perform cycle counts/audits.
• Prepare documentation for audits and regulatory reviews; address observations.
• Collaborate with Quality, Regulatory, Finance, and Supply Chain teams.
• Coach and mentor junior staff and drive process improvements.

Skills

Customs Compliance

Trade Compliance

Import/Export Operations

LMW Operations

ERP Systems (SAP/Oracle)

Regulatory Reporting

Stakeholder Management

Problem Solving

Education

Bachelor's Degree in Logistics

Tools

uCustoms

Dagang Net

ERP systems

Job description

Purpose Statement

This role is responsible for ensuring compliant and efficient logistics operations for Boston Scientific medical devices, covering inbound receipt, warehousing, inventory control, shipping, customs/trade compliance, and physical distribution, in alignment with regulatory requirements, quality systems, and Boston Scientific policies.

Job Responsibilities

• Supervise and oversee end-to-end logistics operations including receiving, warehousing, inventory control, cycle counting, issuance, warehouse cleanroom, shipping, and physical distribution (ship direct).
• Ensure full compliance with regulatory requirements (e.g. FDA, ISO 13485, GDP) with Boston Scientific Quality System.
• Maintain accurate inventory records in ERP systems, ensuring traceability and reconciliation through regular cycle counts and audits.
• Ensure proper storage, handling, labeling, and segregation of raw material and finished goods in accordance with quality and safety requirements.
• Support internal and external audits, inspections and regulatory reviews by preparing documentation and addressing observations in a timely manner.
• Investigate and resolve logistics-related issues, deviations, non-conformances, and complaints in collaboration with Quality and other cross-functional teams.
• Supervise in develop, review and maintain entire warehouse related work instructions and records to ensure compliance and standardization.
• Collaborate with cross-functional stakeholders including Quality, Production Unit, Engineering, Regulatory, Finance, and Supply Chain teams.
• Ensure compliance with EHS, security and company policies within warehouse and logistics operations.
• Provide guidance, training and mentoring to junior logistics or warehouse personnel, as applicable.
• Consistently look for continue improvement for the accuracy and productivity of the process.

Job Requirement

• Bachelor’s Degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related discipline.
• Minimum 5-10 years of experience in Customs Compliance, Trade Compliance, and Import/Export Operations.
• Strong hands-on experience with Licensed Manufacturing Warehouse (LMW) operations and customs compliance in Malaysia, preferably within a manufacturing environment.
• Proven experience in customs permit applications, import/export declarations, duty exemption management, customs audits, and regulatory reporting.
• Strong knowledge of Malaysian Customs regulations, import/export controls, and trade compliance requirements.
• Experience working with regulatory authorities and government agencies, including:
  • Royal Malaysian Customs Department (RMCD)
  • Ministry of Investment, Trade and Industry (MITI)
  • Malaysian Investment Development Authority (MIDA)
  • SIRIM Berhad
  • Department of Environment (DOE)
• Sound understanding of permit conditions, licensing requirements, import/export restrictions, and regulatory compliance obligations.
• Proficient in customs declaration platforms such as uCustoms, Dagang Net, or equivalent systems.
• Solid knowledge of tariff classification, customs valuation, Rules of Origin, and Free Trade Agreements (FTAs).
• Experience managing import/export documentation, customs declarations, permit applications, and LMW inventory controls.
• Familiarity with ERP systems (e.g., SAP, Oracle, or equivalent) and supply chain management processes.
• Strong attention to detail with a high level of accuracy in managing customs documentation and compliance requirements.
• Excellent analytical and problem-solving skills with the ability to identify risks and implement effective solutions.
• Strong communication, stakeholder management, and negotiation skills.
• Effective time management and organizational skills, with the ability to prioritize multiple tasks and meet critical compliance deadlines.
• Ability to manage multiple permits, customs declarations, and regulatory submissions concurrently.
• Strong risk assessment, issue resolution, and escalation management capabilities.
• Proactive and continuous improvement mindset, focused on enhancing compliance processes and operational efficiency.
• Ability to work independently and collaborate effectively with cross-functional teams and external stakeholders.
• High level of integrity, accountability, and commitment to regulatory compliance.

About Us

As a global medical technology leader for more than 40 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.