Senior Key Account Manager (Hong Kong)

Axi; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Health Insurance

21 annual leave days

Quarterly allowance

Professional training

Job summary

Axi is expanding its HK/TW/CN coverage and seeks an experienced sales professional to manage HNW clients and IB partnerships from Malaysia. You will drive net deposits, oversee MT4/MT5 interactions, and implement quarterly market plans to meet sophisticated client needs.

You will leverage an existing IB network and crypto/CFD expertise to expand relationships with institutional partners and high‑net‑worth traders across the region. This role requires strong language skills and regional insight.

Qualifications

• 5–8 years in a client-facing sales or account management role within CFD, crypto, or financial markets with HNW clients.
• Fluent in English and Chinese (Cantonese or Mandarin).
• Hands-on experience operating and supporting clients on MT4 and MT5 platforms.
• Deep knowledge of CFD products, crypto perpetuals, and US equity markets.
• Track record of delivering net deposit growth and maintaining a healthy client base across a defined territory.
• Existing IB or partner network across HK, TW, or CN is a strong plus.
• Background from Web3, crypto derivatives, or multi-asset CFD brokerages preferred.
• Commercially sharp with quarterly planning and adaptability to market shifts.
• Driven by outcomes, not activity.

Responsibilities

• Own the full HNW client lifecycle across the HK/TW/CN region—from acquisition through retention and portfolio growth.
• Build and expand a high‑quality IB network, turning relationships into revenue‑generating partnerships.
• Drive net deposit growth across your book, maintaining healthy margins and quarterly targets.
• Manage client and partner relationships on MT4/MT5 for onboarding and trading experiences.
• Design and execute market‑specific business plans each quarter for CFD, crypto perpetuals, and US equities.
• Identify and close gaps between Axi's global offering and HK market demand, feedback to product/IB teams.
• Handle escalations from HNW clients and IB partners with compliant, timely resolutions.
• Collaborate with marketing and IB product teams to activate dormant partners and grow active client numbers.

Skills

Client-facing sales

HNW client management

Bilingual English/Chinese

MT4/MT5 experience

CFD/crypto/US equities knowledge

Tools

MT4/MT5

Job description

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who We Are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end‑to‑end trading experience available, servicing traders of all levels from beginners to institutional‑level clients.

Let's talk about the cool stuff you will do at Axi!

The Hong Kong market is one of the most sophisticated trading audiences in the world — and Axi is building the right team to meet it head‑on. This role exists to close the gap between Axi's global product suite and the elevated expectations of HNW clients and institutional‑grade IBs across HK, TW, and CN. If you have deep roots in the local CFD, crypto, or US equity space and a proven book of relationships, this is your opportunity to build something meaningful in a market that rewards conviction and expertise.

Your EDGE Assignment/You Will

• Own the full HNW client lifecycle across the HK/TW/CN region — from acquisition through to retention and portfolio growth.
• Build and expand a high‑quality IB network, converting established relationships into structured, revenue‑generating partnerships.
• Drive net deposit growth across your assigned book, maintaining healthy profit margins and tracking performance against clear quarterly targets.
• Manage client and partner relationships directly on MT4/MT5, ensuring seamless onboarding and a frictionless trading experience.
• Design and execute market‑specific business plans each quarter, aligning product positioning with the expectations of sophisticated local clients across CFD, crypto perpetuals, and US equities.
• Identify and close gaps between Axi's global offering and HK market demand — feeding structured feedback to the product and IB teams.
• Handle escalations from HNW clients and IB partners in line with internal compliance frameworks, delivering timely and commercially sound resolutions.
• Collaborate with trade marketing and the IB product team to deploy campaigns and initiatives that activate dormant partners and grow active client numbers.

Are you the one?

• 5–8 years of experience in a client‑facing sales or account management role within CFD, crypto, or financial markets — with demonstrable exposure to HNW client segments.
• Fluent in English and Chinese (Cantonese or Mandarin), with the ability to build trust and negotiate effectively with sophisticated clients in both languages.
• Hands‑on experience operating and supporting clients on MT4 and MT5 platforms.
• Deep knowledge of CFD products, crypto perpetuals, and US equity markets — enough to hold a credible conversation with experienced traders and institutional partners.
• A track record of delivering consistent net deposit growth and maintaining a healthy, active client base across a defined territory.
• An existing IB or partner network across HK, TW, or CN is a strong plus — and will meaningfully accelerate your impact in this role.
• Background sourced from Web3, crypto derivatives, or multi‑asset CFD brokerages is preferred.
• Commercially sharp, with the discipline to plan a quarter ahead and the adaptability to execute when the market shifts.
• Driven by outcomes, not activity — you measure your own success by what your book produces, not how busy you look.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 21 annual leave days per year.
• Health Insurance
• Quarterly allowance benefit giving flexibility to choose how to support your health and lifestyle

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Final Interview (60 minutes)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment‑related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.