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Senior ITSM & OTOBO/OTRS Developer | Remote

Neuron Solutions Sdn Bhd

Johor

Hybrid

MYR 60,000 - 80,000

Full time

Today
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Job summary

A tech solutions provider is seeking an experienced Senior OTOBO Developer in Malaysia to lead the development and customization of OTOBO systems. The ideal candidate will have over 4 years of relevant experience, focusing on customizing IT service management solutions and optimizing system performance. Responsibilities include designing custom solutions, integrating with third-party systems, and ensuring high availability. A strong background in Perl programming and SQL is essential for success in this role.

Qualifications

  • 3-4 years of proven, hands-on experience in OTOBO / OTRS development and customization.
  • Expert-level Perl programming skills.
  • Strong knowledge of OTOBO/OTRS framework internals.
  • Proficient in database management with MySQL/MariaDB or PostgreSQL.
  • Experience with JavaScript, AJAX, jQuery.

Responsibilities

  • Lead the customization and extension of OTOBO / OTRS systems.
  • Design and develop custom packages and core modifications.
  • Implement ITSM modules and migrate legacy installations.
  • Collaborate with system administrators for server setup.

Skills

OTOBO / OTRS development and customization
Perl programming
SQL and database design
JavaScript, AJAX, jQuery
Integration with REST APIs
Understanding of ITIL / ITSM processes
Version control (Git)
Job description
A tech solutions provider is seeking an experienced Senior OTOBO Developer in Malaysia to lead the development and customization of OTOBO systems. The ideal candidate will have over 4 years of relevant experience, focusing on customizing IT service management solutions and optimizing system performance. Responsibilities include designing custom solutions, integrating with third-party systems, and ensuring high availability. A strong background in Perl programming and SQL is essential for success in this role.
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