Senior Islamic Trade Finance Product Manager

Alliance Bank Malaysia Berhad; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Alliance Bank Malaysia Berhad is seeking a Senior Islamic Trade Finance Product Manager to lead design and delivery of Shariah-compliant trade finance products. You will ensure regulatory compliance and collaborate with Shariah and legal teams.

The role entails UAT planning, stakeholder coordination, and supporting operations and audits. The ideal candidate has deep Islamic trade product knowledge, strong analytical skills, and experience in product governance, with a focus on ROI and risk

Qualifications

• Degree holder in related fields.
• 3 – 5 years of specialized experience in Financial Services, including 5 years+ in Islamic trade product management.
• Solid understanding of Islamic trade product and supply chain business and the benefits of core products and services such as payable, receivable, liquidity management, on‑line portal, e‑delivery channels.

Responsibilities

• Plan and design Shariah compliant Islamic Trade Finance products.
• Ensure compliance with Shariah, Legal and regulatory requirements.
• Collaborate with stakeholders for launches of new or updated products.
• Coordinate implementation of development initiatives, rollout plans.
• Provide UAT plan and execute testing for releases.
• Prepare training materials for internal sales and customer service teams.
• Create and maintain internal procedures and reports.
• Support trade finance operations and audits.

Job description

Senior Islamic Trade Finance Product Manager

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

This is a Customer Service Support role that requires employees to work on a rotating shift schedule. The primary responsibility is handling inbound customer calls, while also supporting cross‑selling activities to promote relevant products and services.

Key Responsibilities

Islamic Trade Product Management

• Plan and design of Shariah compliant Islamic Trade Finance products to meet the needs of customers and the business strategies of AIS and GBTB.
• Ensure the Islamic Trade Finance products are compliant with Shariah, Legal and regulatory requirements at all times.
• Obtain advice and support from Shariah team, Group Compliance and Group Legal whenever necessary.
• Collaborate with stakeholders for initiatives and for the launch of new or variations of Shariah compliant products.
• Coordinate implementation of development initiatives, rollout and implementation planning of Islamic trade products, based on sound business case and implementation strategies.
• Work with various touchpoints in the Bank to enhance existing products or to develop new products, based on customer needs, competitor benchmarking, and market research.
• Address day‑to‑day business process matters such as technical support, operational issues, client service support, legal documentation and any other related tasks assigned.
• Support in the compliance gap analysis study and clearance.
• Handle Regulatory Bodies (e.g. BNM, AIBIM, panel solicitors) survey and enquiries.
• Support and prepare for the bank’s audit activities.
• Ensure all products adhere to the regulatory requirements (e.g. FEA, BNM).
• Support continuous system enhancements/customization based on customer requirements.
• Work with support front liners and operation to produce new/change of process and obtain relevant process change authority approval.
• Provide UAT plan and prepare UAT scenario/scope for projects/CR/enhancement.
• Perform UAT execution, testing on BAU monthly release/fixes.
• Provide 3rd level support/queries/consult/troubleshooting/provide resolution on respective trade products.
• Prepare training materials and necessary documentation/manuals and conduct training for internal sales, customer service and business administration teams.
• Perform regular risk assessment to identify potential risks and report findings to management.
• Create and update internal procedures, such as the escalation protocol, product specific policies and user guides.
• Create and maintain ad hoc management reports, i.e. monthly statistic reports.
• Annual renewal of Islamic Trade Product Policy and product paper.
• Conduct customer or product research in collaboration with Market insight, Group Marketing and Branding.
• Support trade finance operations.
• Conduct trade‑related training for relationship managers & customers.

Performance Reporting

• Prepare reports according to business or compliance/regulatory needs.
• Build and present executive product updates, including performance metrics, delivery status and roadmap status.

Job Requirements

2.1) Skills

• Ability to clearly articulate business requirements and other information, regularly keep appropriate parties informed about any key developments, plans and issues.
• Ability to understand calculating cost, benefits and risks in the decision‑making process.
• Ability to plan and execute process enhancement and reporting within timeline set.
• Good problem solving and analytical skills.
• Good communication, written and oral skills.
• Good planner and organization skills to meet objectives and deadlines.
• Good team player.

2.2) Knowledge

• Knowledge of Islamic Trade Finance products, Trade Operations and ICC Publication (e.g. UCP600, URC522, ISP98, URDG etc.).
• Shariah principles, contracts and Shariah compliance requirements.
• Shariah rulings issued by Shariah Advisory Council of Bank Negara Malaysia.
• Regulations of applicable to Islamic Banking.
• Understands financial impact such as ROI, compliance requirements, conduct risk assessments and identify any potential risks, and provide reports to management and auditors.
• Good computer knowledge, financial projection and analysis skill.

2.3) Experience

• Degree holder in related fields.
• 3 – 5 years of specialized experience in Financial Services, including 5 years + in Islamic trade product management.
• Solid understanding of Islamic trade product and supply chain business and the benefits of core products and services such as payable, receivable, liquidity management, on‑line portal, e‑delivery channels.

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi‑pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.

About Alliance Bank Malaysia Berhad

Alliance Bank Malaysia Berhad and its subsidiary, Alliance Islamic Bank Berhad, offers banking and financial solutions through its consumer, SME, corporate, commercial and Islamic banking. The Bank provides easy access to its broad base of customers throughout the country via multi‑pronged delivery channels that include retail branches, Privilege Banking Centres, Business Centres, Investment Bank branches, and mobile and Internet banking.