Senior Inside Sales Specialist

TD Synnex; Selangor; On-site; MYR 48,000 - 78,000; Full time

Benefits offered by this job

Elective country-specific benefits

Career development programs

Life Empowerment Assistance Program

Diversity & Inclusion initiatives

Onboarding program

Job summary

TD Synnex is seeking a results-driven salesperson in Malaysia to drive quarterly sales and margins. You will build strong customer relationships, engage proactively with clients, and leverage product knowledge to identify opportunities.

You will collaborate with Field Sales Executives and other teams to develop and execute account plans, plan outbound calls, and manage quotes and pipelines. Responsibilities include active selling, pipeline ownership, and maintaining CRM data while negotiating

Qualifications

• 3–5 years of experience in IT systems for quotation, order entry and CRM.
• Familiar with sales processes and account planning.
• Excellent verbal and written communication.

Responsibilities

• Drive monthly/quarterly sales and margin targets.
• Build relationships through proactive engagement and product knowledge.
• Develop relationships with key internal and external contacts.
• Plan outbound calls to generate new business opportunities.
• Provide, sell and negotiate product information, pricing, and promotions.
• Ensure SLAs with customers are satisfactory.

Skills

CRM knowledge

Sales processes

Time management

Strong communication

Numbers proficiency

Tools

MS Word

MS Excel

MS Outlook

Job description

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

Responsibilities

• Drive monthly/quarterly sales and margin targets
• Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
• Develop relationships with key internal and external contacts
• Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager
• Plan outbound calls to customers to generate new business opportunities
• Perform active inbound selling
• Build accurate and timely quotations to customers
• Generate and own a pipeline of deals
• Manage backorder expectations and reporting for customers
• Maintain and provide accurate information to Customer Relationship Management (CRM) system
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure Service Level Agreement (SLAs) with customers are satisfactory
• Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

Knowledge, Skills and Experience

• Minimum 3 to 5 years of relevant experience in IT systems for quotation, order entry, customer relationship management
• Knowledge of relevant products would be desirable but not essential
• IT industry knowledge would be desirable but not essential
• Working knowledge of Microsoft Word, Excel, Outlook
• Good understanding of sales processes
• Ability to plan and prioritize
• Results-oriented
• Strong oral and written communication skills
• Demonstrated ability to build relationship
• Comfortable with numbers

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.