Senior Human Rights & Grievance Programs Advisor

Dell; Penang; On-site; MYR 180,000 - 320,000; Full time

Job summary

Dell Technologies is seeking a Senior Advisor, Human Rights & Grievance Program Specialist to lead strategic initiatives for the Social and Environmental Responsibility (SER) Team. The role focuses on ensuring governance and continuous improvement of human rights due diligence and worker grievance programs across global operations and supply chains.

You will design, implement and oversee processes aligned with UNGPs, OECD guidelines and EU due diligence directives, coordinating across functions

Qualifications

• Experience in human rights due diligence, ESG compliance, and supply chain sustainability.
• Proven ability to develop worker voice and grievance mechanisms.
• Hands-on experience with supplier engagement and remediation programs.
• Familiarity with UNGPs, OECD Guidance, and CSRD/CSDDD requirements.

Responsibilities

• Design, implement and improve worker and stakeholder complaint channels and hotlines.
• Investigate and remediate human rights and labor issues with root-cause analysis and corrective actions.
• Conduct due diligence and risk assessments across multi-tier supply chains.
• Collaborate with suppliers and cross-functional teams to enhance worker voice programs and access to remedy.
• Analyze data to support training, disclosure, and regulatory reporting.

Skills

Human rights due diligence

Worker voice programs

Supply chain sustainability

Regulatory compliance

Stakeholder management

Education

Master's degree

Job description

Dell Technologies is seeking a Senior Advisor, Human Rights & Grievance Program Specialist to lead strategic initiatives for the Social and Environmental Responsibility (SER) Team. The role focuses on ensuring governance and continuous improvement of human rights due diligence and worker grievance programs across global operations and supply chains.

You will design, implement and oversee processes aligned with UNGPs, OECD guidelines and EU due diligence directives, coordinating across functions