Senior Field Application Specialist - Radiometer Malaysia

Radiometer; Malaysia; Remote; MYR 80,000 - 120,000; Full time

Job summary

A healthcare diagnostics company in Malaysia is seeking a Senior Field Application Specialist to provide technical and application support in medical diagnostics. This role involves managing accounts, training customers, and ensuring effective use of diagnostic tools. The ideal candidate has a scientific qualification and experience in the medical diagnostics industry. This is a remote position with opportunities for professional growth.

Qualifications

• Experience in Medical Diagnostic industry or Medical/Healthcare setting.
• Knowledge of Clinical chemistry and understanding of laboratory practices.
• Competent user across Microsoft Applications and CRM.

Responsibilities

• Assist with managing existing accounts and provide support to Account Managers.
• Take the lead on pre-delivery workup and Installations of instruments.
• Call on all accounts regularly to maintain customer satisfaction.

Skills

Medical Diagnostic experience

Laboratory practices knowledge

Microsoft Applications competence

Ability to prioritize tasks

Education

Tertiary scientific qualification or equivalent

Tools

CRM Software

Job description

Senior Field Application Specialist - Radiometer Malaysia page is loaded

Senior Field Application Specialist - Radiometer Malaysia

Apply locations Kuala Lumpur, Wilayah Persekutuan, Malaysia time type Full time posted on Posted 2 Days Ago job requisition id R1294039

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact, with your unique perspective driving us forward in improving patient care. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

Learn about the Danaher Business System which makes everything possible.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The Senior Field Applications Specialist for Radiometer is responsible for providing scientific, technical and application support to existing accounts in line with the territory management plans.

This position is part of the Radiometer Malaysia commercial team which is a part of the HGM Region – located in Malaysia and will be a remote role. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Malaysia team and report to the Commercial Leader, Malaysia. If you thrive in a dynamic, highly driven and successful team and want to work to build a world-class sales organization—read on.

In this role, you will have the opportunity to:

• Assist with managing existing accounts, providing support to Account Managers and the individual territory business development plans.
• Attend to individual customer requirements including training as required, problem solving, troubleshooting and consumable inventory management etc.
• Take the lead on all pre-delivery workup and Installations of instruments at customer sites and associated training and regular follow up calls.
• Proactively call on all accounts on a regular basis in line with established territory management plans to maintain customer satisfaction and consistent use of analyzers and associated consumables.
• Keep abreast of scientific / clinical developments as they pertain to the Radiometer product range, promote the Radiometer brand, proactively seek out opportunities for service delivery, improvement.

The essential requirements of the job include:

• Tertiary scientific qualification or equivalent

• Experience in Medical Diagnostic industry or Medical/ Healthcare setting.

• Knowledge of Clinical chemistry and understanding of laboratory practices

• Ability to work and prioritize multiple tasks effectively.

• Competent user across Microsoft Applications and CRM

It would be a plus if you also possess previous experience in:

• Blood gas and immunoassay equipment maintenance

• Acute care or ICU experience

• IT middleware, hospital LIS & HIS

#LI-SS3 #LI-Remote

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .

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About Us

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

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