Senior Fashion Retail Associate - Brand & Store Ops

Lovebonito Holdings Pte Ltd; Kuala Lumpur; On-site; MYR 28,000 - 44,000; Full time

Job summary

Love Bonito Holdings Pte Ltd is seeking a Senior Retail Associate for our Midvalley and Sunway Pyramid stores in Kuala Lumpur. You will work under the Store Manager to lead store operations, promote new arrivals, drive sales, and ensure a seamless shopping experience.

The role requires 2+ years in fashion/retail, strong English and Malay/Mandarin, and a proactive, customer-focused attitude. Full-time, 45 hours weekly, weekend/public holiday shifts.

Qualifications

• 2+ years of relevant work experience, preferably in fashion/retail.
• Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Mandarin.

Responsibilities

• Support day-to-day store operations under supervision.
• Drive store sales performance and KPIs with the team.
• Coach and discipline retail staff as needed.
• Promote new arrivals and best-selling products to boost sales.
• Ensure merchandise availability across colours, sizes, and quantities.
• Receive stock, process returns, and assist stocktakes.
• Handle cashiering and POS transactions.
• Manage store inventory and regular stock counts.
• Build rapport with customers to grow a regular clientele.
• Maintain store upkeep and visual merchandising standards.

Skills

Customer service

English proficiency

Malay/Mandarin proficiency

Multitasking

Education

SPM/Diploma in Retail Management/Fashion or related fields

Job description

Love Bonito Holdings Pte Ltd is seeking a Senior Retail Associate for our Midvalley and Sunway Pyramid stores in Kuala Lumpur. You will work under the Store Manager to lead store operations, promote new arrivals, drive sales, and ensure a seamless shopping experience.

The role requires 2+ years in fashion/retail, strong English and Malay/Mandarin, and a proactive, customer-focused attitude. Full-time, 45 hours weekly, weekend/public holiday shifts.