Provide functional ownership of the SAP Sales & Distribution (SD) and Materials Management (MM) modules for DAMA Group companies. The role supports daily operations, delivers enhancements and projects, and ensures that order-to-cash and procure-to-pay processes run accurately, securely and in integration with other SAP modules and third-party systems.
2. Key Responsibilities
a) Operations and Support
- Provide day-to-day functional support for SAP SD and MM, resolving incidents and service requests within agreed service levels.
- Perform root-cause analysis on recurring issues and implement permanent fixes.
- Support month-end and year-end activities related to sales, billing, purchasing and inventory.
b) Requirements, Configuration and Enhancements
- Gather business requirements from users and translate them into SAP solutions.
- Configure SD and MM, and prepare functional specifications for enhancements, reports, forms and interfaces.
- Plan and execute testing (unit, integration and UAT support) and prepare test scripts, user guides and training materials.
c) Projects and Integration
- Take part in SAP projects and rollouts across Group companies in coordination with the ITS PMO.
- Ensure integration with FICO, PP and other SAP modules, and with third‑party systems (e.g., e‑Invoice, logistics and MES‑related interfaces).
- Coordinate with SAP vendors and service partners on assigned changes, and review their deliverables before go‑live.
d) Governance and Compliance
- Follow ITS change management procedures for all configuration and transports to production.
- Support SAP role and authorization reviews for SD and MM in line with Group ISMS and J‑SOX requirements, and support audits.
e) Knowledge and Continuity
- Maintain up‑to‑date process and configuration documentation for SD and MM.
- Share knowledge and cross‑train team members to provide backup coverage.
3. Key Accountabilities
- Stable and accurate SAP SD and MM operations with timely issue resolution.
- Enhancements and project deliverables completed within agreed scope, timeline and quality.
- Complete and current documentation for SD and MM processes and configuration.
- Compliance with change management, ISMS and J‑SOX controls for assigned modules.
4. Job Requirements
Education
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, Business or a related field.
Experience
- At least 3 years of hands‑on SAP SD and/or MM functional experience, including configuration and at least one full‑cycle implementation or rollout.
Technical Knowledge
- SD: sales order processing, pricing, delivery, billing, credit management and output determination.
- MM: purchase requisition and purchase order process, inventory management, batch management, vendor master and invoice verification.
- Good understanding of SD/MM integration with FICO and PP.
- Strong analytical and problem‑solving skills, with a user‑focused approach.
- Good communication skills in English; able to work with business users and vendors.
- Able to manage multiple priorities and work under pressure.
5. Preferred Qualifications
- Experience in a manufacturing environment.
- Exposure to Malaysia e‑Invoice integration with SAP.
- ABAP knowledge for functional debugging.
- SAP certification in SD or MM, and exposure to SAP S/4HANA.
- Experience working with Japanese organizations or stakeholders.