Senior Executive, Consumer Collections - Secured Lending

Alliance Bank Malaysia Berhad; Subang Jaya; On-site; MYR 72,000 - 110,000; Full time

Job summary

Alliance Bank Malaysia Berhad seeks a Senior Executive Consumer Collections to manage delinquency targets and lead collections for secured lending. The role involves overseeing default processes, advising borrowers on payment options, and ensuring accurate MIS updates.

You will drive collection efforts, maintain compliance with GP3 and banking regulations, and support process improvements across the collections function. Immediate teamwork with internal departments is required.

Qualifications

• Strong negotiation skills to secure favorable repayment arrangements.
• Good product knowledge to explain loan terms and options.
• Solid computer literacy for data entry and MIS updates.

Responsibilities

• Achieve NBD, NPL inventory, delinquency and cost targets.
• Ensure timely MIS reporting and accuracy of outbound deliverables.
• Adhere to GP3 guidelines, Banking & Financial Act and collection manuals.

Skills

Good Negotiation Skill

Product knowledge

Good Computer knowledge

Job description

Alliance Bank Malaysia Berhad seeks a Senior Executive Consumer Collections to manage delinquency targets and lead collections for secured lending. The role involves overseeing default processes, advising borrowers on payment options, and ensuring accurate MIS updates.

You will drive collection efforts, maintain compliance with GP3 and banking regulations, and support process improvements across the collections function. Immediate teamwork with internal departments is required.