Senior Devops Engineer (JIRA Admin)

Dyson Manufacturing Sdn Bhd; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

Dyson Manufacturing Sdn Bhd in Malaysia is seeking a Senior Jira Administrator to own the Atlassian toolchain and drive governance, configuration, and integration across the SDLC. You will ensure Jira platforms scale, perform reliably, and align with business processes, while mentoring teammates and delivering strategic improvements.

The role requires deep technical Jira expertise, REST API skills, and experience with CI/CD toolchains.

Qualifications

• Experience administering Atlassian Jira at an enterprise scale.
• Deep expertise in Jira configuration, workflows, permissions, automation.
• Experience with Atlassian Cloud and/or Data Center environments.
• Strong ability to design scalable Jira frameworks and governance models.
• Hands-on with REST APIs, webhooks, and integration patterns.

Responsibilities

• Drive end-to-end ownership of the Atlassian toolchain to support software delivery.
• Architect, develop, and maintain automation scripts using Python.
• Design and implement integrations between Jira, Confluence, Bitbucket, Bamboo, and Artifactory.
• Lead technical delivery and mentor junior team members on best practices.
• Identify and champion automation and optimisation opportunities across SDLC tooling.

Skills

Jira administration

Atlassian ecosystem

REST APIs

Python

Groovy

CI/CD integration

SDLC tooling

Agile/DevOps

Stakeholder management

Education

Bachelor's degree in CS/IS

Tools

Jira

Confluence

Bitbucket

Bamboo

Artifactory

Job description

Join our dynamic global software organisation where you will play a pivotal role in shaping and governing our software development toolchain. We are passionate about enabling lean agile practices to build world-class products at the intersection of mechanics, software, electronics, and machine learning.

As part of the Software Tools & DevOps team, you will ensure our Atlassian ecosystem remains robust, scalable, and aligned to business needs—empowering teams to deliver high-quality products efficiently.

Reporting to the Global Head of Software Tools & Process, you will be accountable for the ownership, strategy, and evolution of Jira and the wider Atlassian stack, ensuring seamless integration across the SDLC and continuous improvement of development workflows.

About the Role:

As a Senior Jira Administrator, you will take end-to-end ownership of the Atlassian toolchain, with a primary focus on Jira as the backbone of our software delivery processes. You will be accountable for the design, governance, configuration, integration, and performance of Jira and its associated tools.

This role requires both deep technical expertise and strategic oversight, ensuring Jira frameworks are scalable, standardised, and aligned with enterprise-wide development and business processes.

Key Responsibilities:

• Drive Feature Delivery: Take senior-level accountability for the design, development, and deployment of automation solutions that directly streamline software development workflows and accelerate the delivery of features to our products.
• Automation Champion: Architect, develop, and maintain robust automation scripts and frameworks using Python to integrate various development tools and applications, eliminating manual processes and improving efficiency.
• Integration Expert: Design and implement seamless integrations between our diverse suite of development tools (e.g., Jira, Confluence, Bitbucket, Bamboo, Artifactory) and other critical business systems, leveraging Python and RESTful APIs.
• Technical Leadership: Lead the technical delivery of requirements into well-tested code and application configurations, adhering to agreed standards and build methods. Mentor and guide junior team members in best practices.
• Proactive Innovation: Take a proactive approach to identifying opportunities for automation and process improvement. Present innovative ideas and concepts to senior management, using data-driven insights to influence decisions.
• Problem Resolution & Validation: Own and contribute to the thorough resolution of complex engineering problems, ensuring solutions are robustly validated through appropriate testing methodologies.
• Team & Departmental Contribution: Lead or contribute to team and departmental level initiatives and change projects, driving positive impact across the organisation.
• Technical Ownership: Maintain technical accountability for the configuration and deployment of software development tools, applications, and build pipelines, ensuring their stability and performance.

About You:

Qualifications & Skills:

• Proven experience administering and owning Atlassian Jira at enterprise scale.
• Deep expertise in:
  • Jira configuration (workflows, schemes, permissions, automation)
  • Atlassian ecosystem tools (Confluence, Bitbucket, Bamboo)
  • Atlassian Cloud and/or Data Center environments
• Strong experience designing scalable Jira frameworks and governance models.
• Hands-on experience with:
  • REST APIs, webhooks, and integration patterns
  • Scripting and automation (Python, Groovy, or similar)
  • SDLC toolchain integration (CI/CD, SCM, testing, artifact management)
• Understanding of:
  • DevOps principles and Agile methodologies
  • Data structures and reporting within Jira
  • Authentication mechanisms (SSO, LDAP, OAuth)
• Strong analytical and problem-solving skills.
• Ability to translate complex requirements into practical, scalable solutions.
• Excellent communication and stakeholder management capabilities.
• Demonstrated ability to drive ownership and accountability across systems and processes.

Behaviours:

• Ownership Mindset: Takes full accountability for platform performance and outcomes.
• Strategic Thinker: Balances immediate needs with long-term sustainability.
• Continuous Improver: Proactively identifies optimisation opportunities.
• Collaborative Partner: Works effectively across global, cross-functional teams.
• Resilient & Adaptable: Thrives in complex, evolving environments.

We Would Love It If You Also Had:

• Experience with Atlassian Access and enterprise governance models.
• Knowledge of data analytics and reporting tools (e.g., eazyBI, Tableau, Grafana).
• Experience in large-scale Agile frameworks (SAFe, LeSS).
• Exposure to cloud platforms (AWS, GCP) and modern DevOps tooling.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Household Goods & Appliances Manufacturing More than 10,000 employees

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.