SENIOR CUSTOMER ASSISTANT (WATSONS SALAK TINGGI)

Watson's Personal Care Stores Sdn. Bhd.; Bandar Baru Salak Tinggi; On-site; MYR 27,000 - 38,000; Full time

Job summary

Watsons Malaysia is seeking a Senior Customer Assistant at Watsons Salak Tinggi to deliver friendly, professional service while managing shop operations and stock. The role includes cashier duties and promoting the Watsons VIP Member Card, with multilingual requirements in Bahasa Melayu and English.

Applicants should be Malaysian citizens, able to work shifts including weekends and public holidays, and experience in health/retail pharmacy is a plus for this position.

Qualifications

• Bilingual in Bahasa Melayu and English as required.
• Pleasant personality with strong communication and interpersonal skills.
• Able to work shifts, including weekends and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintain stock levels and operate as cashier promoting Watsons VIP Card.
• Experience in health/retail pharmacy is advantageous.

Skills

Customer service

Cashier

Communication

Interpersonal skills

Shift work

Malay & English

Job description

SENIOR CUSTOMER ASSISTANT (WATSONS SALAK TINGGI)

Instil a high standard of friendly, professional customer service.

Efficient organization and operation of the shop.

Maintenance of sufficient stock level at all times.

Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

Required language(s): Bahasa Melayu, and English.

Pleasant personality with a strong drive and excellent in communication skills.

Good interpersonal & follow-up skills, adaptable and result-oriented.

Possess outgoing personality, positive and high energy level.

Applicants must be Malaysian citizens.

Able to work shifts, weekends and public holidays.

Experience in health/retail pharmacy industry will be an added advantage.

About Us

Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.

Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.

*Campaign Asia-Pacific "Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region".