SENIOR CUSTOMER ASSISTANT (WATSONS SALAK TINGGI)

Watson's Personal Care Stores Sdn. Bhd.; Sepang; On-site; MYR 28,000 - 39,000; Full time

Job summary

Watsons Malaysia is seeking a Senior Customer Assistant for the Selangor retail location (Watsons Salak Tinggi). The role focuses on delivering friendly, professional customer service, maintaining store organization, and ensuring stock levels are adequate to meet customer demand.

The position involves cashier duties and promoting Watsons VIP Member Card, with emphasis on strong communication and interpersonal skills.

Qualifications

• Proficiency in Bahasa Melayu and English.
• Malaysian citizen.
• Willingness to work shifts, weekends and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Cashier duties and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Communication skills

Interpersonal skills

Shift work

Job description

SENIOR CUSTOMER ASSISTANT (WATSONS SALAK TINGGI)

Instil a high standard of friendly, professional customer service.

Efficient organization and operation of the shop.

Maintenance of sufficient stock level at all times.

Being a cashier and promote expertise in Watsons VIP Member Card.

Education & Experience:

Required language(s): Bahasa Melayu, and English.

Pleasant personality with a strong drive and excellent in communication skills.

Good interpersonal & follow-up skills, adaptable and result-oriented.

Possess outgoing personality, positive and high energy level.

Applicants must be Malaysian citizens.

Able to work shifts, weekends and public holidays.

Experience in health/retail pharmacy industry will be an added advantage.

About Us

Watsons Malaysia is part of AS Watsons Group, the world’s largest international health and beauty retailer operating over 16,000 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2022, AS Watsons Group recorded revenue of US$22 billion. Every year, we are serving over 5.5 billion shoppers via our O+O (Offline plus Online) technology-enabled platforms.

Watsons Malaysia is the leading health and beauty retailer with more than 650 Watsons stores and growing in the country serving the needs of all Malaysians. Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness, and beauty market, providing personalised advice in health, beauty, and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been the No.1 pharmacy/drugstore brand in Asia Pacific for the 13th year running*. On top of that, Watsons Malaysia won Platinum Award for the Best in Retail Category 2022 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers. Watsons Malaysia is also the No. 1 Retailer Most Preferred Graduates Employers to Work for by Talentbank Graduates' Choice Award 2022.

*Campaign Asia-Pacific “Asia’s Top 1000 Bands online study over 8,000 respondents across 14 markets in Asia Pacific region”.

Unlock job insights

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Watsons Pharmacy has been settled up over 25 years, and relocated to the Health Centre about May 1999 years ago. Our locality in central London with close approximate to London China Town, we have established ourselves as the main local pharmacy centre for the increasing Chinese community around London.

Excellence medical service is build upon excellent communication skills. Because our staffs are fluent in English as well as more than one Chinese language, the Chinese and local communities prefer us rather than other pharmacies.

In order to meet our commitment to strive for a better health care for the community, we will continue to improve our medical service and establish ourselves as the main pharmacy around the area.

Watsons Pharmacy has been settled up over 25 years, and relocated to the Health Centre about May 1999 years ago. Our locality in central London with close approximate to London China Town, we have established ourselves as the main local pharmacy centre for the increasing Chinese community around London.

Excellence medical service is build upon excellent communication skills. Because our staffs are fluent in English as well as more than one Chinese language, the Chinese and local communities prefer us rather than other pharmacies.

In order to meet our commitment to strive for a better health care for the community, we will continue to improve our medical service and establish ourselves as the main pharmacy around the area.