Senior Credit Controller | Hybrid – Cash Flow & Credit Risk

BSI; Kuala Lumpur; Hybrid; MYR 59,000 - 81,000; Full time

Benefits offered by this job

Flexible working

16 days annual leave

Paid sick leave

Bank holidays

Hospitalisation insurance

Life insurance

Transport allowance

Internet allowance

Phone allowance

Maternity leave

Paternity leave

Marriage leave

Bereavement leave

Learning and development opportunities

Flexible benefits

Job summary

BSI is seeking a Senior Credit Controller in Kuala Lumpur for a hybrid role. You will manage customer credit, collections, cash application and accounts receivable to support strong cash flow and working capital.

Work closely with customers and internal stakeholders to ensure timely collection, resolve billing and payment queries, and maintain accurate customer accounts. You will assess creditworthiness, enforce policies, and contribute to continuous improvements in collections and controls.

Qualifications

• Proven ability to reduce overdue debt and improve aged debt performance.
• Strong collections experience and track record of debt recovery.
• Excellent cash reconciliation, allocation and customer account management.
• Sound understanding of credit risk management, policies and compliance.
• Experience preparing aged debt reports and escalating issues.
• Strong communication and stakeholder management skills.

Responsibilities

• Monitor customer accounts and aged receivables to ensure timely collection of outstanding balances.
• Follow up overdue invoices and maintain accurate collection records and ageing reports.
• Investigate and resolve billing disputes, payment issues and collection blockers with customers and internal teams.
• Assess customer creditworthiness and support decisions on credit limits and payment terms.
• Reconcile customer accounts, allocate cash receipts and resolve unapplied or unidentified payments.
• Prepare and analyse aged debt reports, highlighting overdue trends, risks and collection performance.
• Ensure compliance with credit control policies, governance requirements and internal controls.
• Support audits, reporting activities and continuous improvement initiatives across collections and accounts receivable processes.

Skills

Credit control

Collections

Accounts receivable

Cash application

Stakeholder management

Attention to detail

Problem solving

Job description

BSI is seeking a Senior Credit Controller in Kuala Lumpur for a hybrid role. You will manage customer credit, collections, cash application and accounts receivable to support strong cash flow and working capital.

Work closely with customers and internal stakeholders to ensure timely collection, resolve billing and payment queries, and maintain accurate customer accounts. You will assess creditworthiness, enforce policies, and contribute to continuous improvements in collections and controls.