Senior Community Executive – Beauty Creator Club

HEPMIL Malaysia; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

HEPMIL Malaysia seeks a Project/Community Executive / Senior Executive to nurture the Beauty Creator Club community in Malaysia. You will plan daily activities, onboarding, retention and member progression from participants to content creators and brand advocates.

Collaborating with the Project/Community Lead and teams in Malaysia and Singapore, you’ll translate community strategy into campaigns, timely deliverables, and clear insights for the brand team, while guiding junior staff and improving

Qualifications

• 1–2 years of experience in community management, creator marketing, social media or influencer agency operations (Executive).
• Minimum 3 years of experience in the same fields, owning campaigns/workstreams and guiding juniors (Senior Executive).
• Good understanding of beauty, personal care and lifestyle creator ecosystems, social platforms (TikTok, Instagram, Telegram/WhatsApp) and UGC trends.
• Able to read community metrics and translate into clear insights and recommendations.
• Comfortable communicating with brand clients and cross-market teams (Malaysia & Singapore).
• Strong written and verbal communication, high EI, proactive, organized and detail-oriented.

Responsibilities

• Plan and run daily community activities and engagement across TikTok, Instagram, Telegram/WhatsApp.
• Welcome new members, communicate programme guidelines and be first point of contact for queries.
• Monitor participation and drop-offs; support reactivation efforts.
• Support rollout of community tiers, gamification pathways and reward programs.
• Identify high-potential members and nurture them into active creators and brand advocates.
• Prepare creator briefs, coordinate product seeding and manage creator communications for activations.
• Track content submissions against briefs and ensure on-time delivery.
• Coordinate community events, logistics, tools and resources.
• Prepare materials and insights for monthly reviews and quarterly presentations.

Job description

HEPMIL Malaysia seeks a Project/Community Executive / Senior Executive to nurture the Beauty Creator Club community in Malaysia. You will plan daily activities, onboarding, retention and member progression from participants to content creators and brand advocates.

Collaborating with the Project/Community Lead and teams in Malaysia and Singapore, you’ll translate community strategy into campaigns, timely deliverables, and clear insights for the brand team, while guiding junior staff and improving