Senior Communications Specialist

Swift Software; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Benefits offered by this job

Diverse and inclusive environment

Opportunities for career development

Culture of innovation

Job summary

Swift Software is looking for a dedicated professional for a strategic role within the CEO Office to enhance executive engagement and support global stakeholders. This position demands the development of high‑quality briefing materials and the management of complex schedules for senior leaders.

The ideal candidate will have a minimum of 7 years in corporate communications, with strong communication skills and the ability to handle high-pressure situations.

Employees enjoy a diverse work environment and opportunities for career growth within the organization.

Qualifications

• Minimum of 7 years of experience in corporate communications or public relations.
• Proven track record of developing successful communication strategies.
• Experience in media relations and building journalist relationships.

Responsibilities

• Develop high-quality briefing materials and executive messaging for leadership engagements.
• Support preparation for meetings and strategic external interactions.
• Coordinate cross-functional input to ensure executive materials are accurate and timely.

Skills

Excellent written and verbal communication skills

Strong programme management and coordination skills

Ability to operate effectively under pressure

Strong judgement and attention to detail

Intellectual curiosity

Ability to distill complex topics into clear executive-ready materials

Education

Bachelor's degree in a relevant field

Master's degree

Tools

Content management systems

Social media management tools

Job description

Role Overview

The role sits within the CEO Office under the umbrella of Corporate Office Execution and focuses on supporting the planning, coordination and delivery of high‑profile executive engagement activity across Swift’s global stakeholder ecosystem. This role combines strategic content development, executive briefing support and cross‑functional programme management to prepare and position the CEO and other senior leaders for key external engagements. In a fast‑paced, high‑visibility environment, the successful candidate will help drive the operational rhythm behind CEO Office External Engagement priorities and support the delivery of best‑in‑class engagements across the financial services industry. The role requires strong judgement, exceptional attention to detail, intellectual curiosity and agility, with the ability to operate effectively under pressure while managing a highly ambiguous environment.

Key Responsibilities

• Develop high‑quality briefing materials, stakeholder profiles, strategic summaries, presentations, and executive messaging for senior leadership engagements.
• Support preparation for meetings, international events, industry forums, bilateral engagements, and strategic external interactions involving senior executives.
• Coordinate cross‑functional input from teams across the organisation to ensure executive materials are accurate, concise, strategically aligned, and delivered to tight timelines.
• Help manage and coordinate CEO Office priorities, ensuring effective tracking of deliverables, actions, dependencies, and stakeholder engagement activity.
• Drive programme management and execution support across selected strategic initiatives and executive engagement priorities.
• Partner with senior internal stakeholders across strategy, communications, public affairs, regional teams, product, legal, and business functions.
• Support the management of complex executive schedules and engagement planning across multiple time zones, priorities, and stakeholders.
• Monitor emerging developments, issues, and strategic themes relevant to executive activity and stakeholder engagement.
• Operate with discretion and sound judgement when handling sensitive or confidential information.

Candidate Profile

• Excellent written and verbal communication skills, including the ability to distil complex topics into clear executive‑ready materials.
• Strong programme management and coordination skills, with the ability to manage multiple priorities simultaneously.
• Confidence operating in senior stakeholder environments and interacting with executive leadership.
• The ability to work effectively under pressure, navigate ambiguity, and deliver high‑quality outputs to demanding timelines.
• Strong judgement, professionalism, and attention to detail.
• A proactive and collaborative approach, with the ability to work across a highly matrixed international organisation.
• Intellectual curiosity and the ability to rapidly absorb unfamiliar subject matter.

Job Qualifications

• Bachelor's degree in a relevant field or a Master's degree is a plus.
• Minimum of 7 years of progressive experience in corporate communications, public relations, journalism or a related field, preferably within the financial services or technology sector.
• Proven track record of developing and executing successful communication strategies.
• Exceptional written and verbal communication skills, with a strong ability to translate complex information into clear and engaging content.
• Demonstrated experience in media relations and building relationships with journalists.
• Proficiency in managing digital communication platforms and tools (e.g., social media management, content management systems).
• Strong project management skills with the ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Excellent interpersonal and stakeholder management skills.
• Strategic thinker with a proactive and results‑oriented approach.
• Fluency in English is essential; proficiency in other languages is a plus.

Benefits

• Diverse and inclusive environment where everyone's voice counts.
• Opportunities to work across teams, departments, and disciplines in countries around the world.
• Inclusive and accessible recruitment process.
• Opportunity to develop varied career paths and grow within the organization.
• Culture of innovation and fast‑paced learning.