Senior Client Operation Officer, MDS Pricing, Master Data Services M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

CACEIS Malaysia in IOI City, Putrajaya, invites you to join the MDS Pricing team to deliver timely and accurate security pricing valuation for funds. You will support global business across the APAC region and ensure high-quality service.

Responsibilities include portfolio securities valuation, FX & Interest Rates, stale price analysis and client support. Shifts are rotational, with 9:00am–6:00pm local time and start times between 7am and 12pm MYT.

Responsibilities

• Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update.
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required).
• Maintain statistics up to date (including daily team checklist update).
• Maintain organizational relationship with management line.
• Ensure effective resolution of enquiries.
• Escalation of issues & problems.
• Act as back up to Assistant Manager & provide backup relief to all client operations officers.
• Assistance in monitoring team's activity to ensure that production requirements are met.

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation.

You will be supporting Global business with 8 working hours a day.

Shift hours would be on rotational basis and start between 7am MYT to 12pm MYT.

Region: APAC

Working Hours: 9:00am - 6:00pm

What will you do?

• Responsible for the day-to-day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update.
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required).
• Maintain statistics up to date (including daily team checklist update).
• Maintain organizational relationship with management line.
• Ensure effective resolution of enquiries.
• Escalation of issues & problems.
• Ensure effective resolution of enquiries.
• Act as back up to Assistant Manager & provide backup relief to all client operations officers.
• Assistance in monitoring team's activity to ensure that production requirements are met.

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