Senior Business Analyst

Zebra Technologies (M) Sdn Bhd; Penang; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Adaptable hours

Summer Flex Fridays

Focus Fridays

Well-being day

Job summary

Zebra Technologies is seeking a Business Analyst to transform data into actionable insights and support decision-making. You will design dashboards and reports, partner with stakeholders to understand challenges, and drive data governance and quality across enterprise systems.

The role involves mentoring junior analysts, leading analytics projects, and leveraging Python and SQL for data preparation and automation.

Qualifications

• Bachelor's degree required; 9+ years with leadership possible in lieu.
• 5+ years of experience in analytics or business intelligence.
• Ability to design reports and dashboards across multiple systems.

Responsibilities

• Design a wide variety of reports to aid stakeholders.
• Ensure data accuracy and resolve quality issues.
• Lead analytics projects and automation initiatives.
• Collaborate with stakeholders to implement data-driven solutions.
• Mentor junior analysts in data governance and reporting.

Skills

Storytelling with data

Data-driven insights

Stakeholder collaboration

PowerPoint presentation

Advanced Excel

Data governance

Mentoring juniors

Automation awareness

Python scripting

SQL

Data visualization

Education

Bachelor's Degree

Tools

Python

SQL

Power BI

Excel

PowerPoint

Job description

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business analysts act as advisors to the business and support sound decision making through the use of data driven insights, coupled with strong business acumen. They work with stakeholders to understand business challenges, design queries and reports to understand root cause, and advise and consult with leadership to implement solutions.

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Business analysts act as advisors to the business and support sound decision making through the use of data driven insights, coupled with strong business acumen. They work with stakeholders to understand business challenges, design queries and reports to understand root cause, and advise and consult with leadership to implement solutions.

Essential Duties and Responsibilities:

• Working directly with business stakeholders, designs a wide variety of moderately complex reports and some complex reports using data from one or multiple systems to specifications. Delivers report in format to aid stakeholders outside the functional area (PowerPoint, PDF, etc.)
• Reviews delivered reports for data accuracy. Independently works to resolve quality issues of limited scope and escalates complex quality issues to supervisor or senior staff for resolution
• Demonstrates intermediate level knowledge of KPIs, team roles, and business processes in assigned area and interconnections with data and processes in adjacent areas
• Uses business acumen to look beyond the data to generate recommendations for a wide variety of moderately complex problems to review directly with business stakeholders
• Identifies and interprets trends and patterns in datasets to locate influences
• Maintains data quality and governance in assigned systems. May be responsible for data governance processes and quality in assigned area of responsibility
• Coaches junior level analysts in data governance, report design and analysis, and data presentation
• Leads complex analytics projects and automation initiatives
• Demonstrates deep understanding of enterprise data systems and distributed environments, cloud data warehouse solutions and data transformation tools
• Demonstrates working knowledge of Python or similar tools used for automation, validation, and data preparation
• Demonstrates strong knowledge of business KPIS / metrics, data governance standards
• Designs and optimizes scalable pipelines between cloud data warehouse solutions, data transformation tools and data visualization platforms
• Safeguards data quality. Aligns to global data standards
• Operates independently and mentors junior level analysts

Key Skills and Competencies:

• Can synthesize complex data into themes, stories and recommendations
• Bill of Materials Experience
• Intermediate systems knowledge in assigned functional area. Working knowledge of how systems work together and functionality of systems upstream and downstream
• Intermediate Microsoft Excel and PowerPoint skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Intermediate presentation skills required. Some formal training in public speaking / presentation skills preferred. Experience presenting to Director and above audiences
• Demonstrates strategic and systemic thinking in approach
• Can effectively influence stakeholders within and beyond functional area
• Intermediate change management skills
• Intermediate communication skills
• Process excellence mindset and advocacy
• Mentoring and coaching capability
• Drives innovation
• Can build complex automated models in data visualization platforms
• Can design data pipelines and optimize transformations in cloud data warehouse solutions
• Basic to intermediate level Python skills for scription automation and validation
• SQL Advanced skills

Minimum Education or Equivalent:

• Bachelors Degree. In lieu of a degree, candidates with 9+ years of experience, including leadership or mentorship of junior analysts, will be considered if they have advanced SQL skills, experience designing data pipelines, intermediate skills in Python (or a similar scripting language) for automation and data preparation, and proven ability to lead complex analytics projects and influence stakeholders

Minimum Work Experience:

• 5+ years of experience

Work Environment:

Hybrid

Safety Sensitive Role: No

Travel: Up to 10%

Personal Protective Equipment (PPE): No

Must be able to see color: No

Physical Demands:

• Sedentary work that primarily involves sitting or standing

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.