Senior Barista & Customer Experience Lead

103 COFFEE; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

103 Coffee in Kuala Lumpur is hiring for customer service professionals to greet guests, take orders, and provide menu recommendations with friendly, accurate service. The role includes cashiering duties and ensuring smooth operation at the counter in a busy cafe.

You will join a growing team in a Puchong location, receive on‑the‑job training, and have opportunities to grow with the company as it expands, with a focus on guest satisfaction and efficiency.

Qualifications

• Customer service experience or strong interpersonal skills preferred.

Responsibilities

• Greet customers courteously and attend to their orders in a timely and professional manner
• Assist customers with menu recommendations, detailed product information, and service-related inquiries
• Handle cashiering duties accurately, including order processing and payments

Skills

Customer service

Job description

103 Coffee in Kuala Lumpur is hiring for customer service professionals to greet guests, take orders, and provide menu recommendations with friendly, accurate service. The role includes cashiering duties and ensuring smooth operation at the counter in a busy cafe.

You will join a growing team in a Puchong location, receive on‑the‑job training, and have opportunities to grow with the company as it expands, with a focus on guest satisfaction and efficiency.