Senior Audit Manager, Consumer Banking Audit

OCBC Malaysia; Malaysia; On-site; MYR 250,000 - 350,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Learning opportunities

Community initiatives

Job summary

OCBC Malaysia, part of OCBC Group, invites you to join Group Audit as an experienced auditor focusing on Consumer Banking and Small Business portfolios. You will lead audits, leverage data analytics and AI/ML to enhance effectiveness, and collaborate with stakeholders across functions.

The role demands at least 10 years of relevant experience, professional qualification and/or a bachelor’s degree, strong analytical and communication skills, and willingness to travel up to 10%.

Qualifications

• At least 10 years of relevant auditing or credit and business experience in Consumer and/or Small Business.
• Bachelor’s degree and/or professional qualification (CPA/ACCA/CA/CIA/CB/PCC).
• Strong analytical, managerial, and communication skills.

Responsibilities

• Conduct audits relating to consumer banking and credit risk portfolios.
• Lead audit engagements and ensure timely delivery and adherence to standards.
• Prepare working papers with evidence and observations for conclusions.
• Evaluate root causes and provide actionable recommendations to improve controls.
• Review audit issues and management action plans for adequacy.
• Monitor risks and emerging themes across businesses.

Skills

Analytical skills

Leadership

Communication

Stakeholder management

Education

Bachelor’s degree

Professional qualification

Tools

Data analytics tools

Generative AI

ML tools

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

Join OCBC to be part of a dynamic and forward-thinking organisation that values innovation and collaboration. In Group Audit, you’ll enjoy a unique perspective across the Bank, gaining insights into diverse functions while driving impactful change. It’s an opportunity to strengthen governance, assess risks, and contribute to the Bank’s resilience and OneGroup vision. With continuous learning opportunities, it’s a rewarding role for those passionate about making a difference.

How You Succeed

To succeed in Group Audit at OCBC, one must combine critical thinking with a keen eye for detail. Build strong stakeholder relationships, ask the right questions, and challenge assumptions. Leverage data analytics for sharper insights and stay updated on emerging risks and trends. Managing multiple priorities, adapting to complex situations, and maintaining independence are key. Resilience and effective communication will help navigate challenges and deliver impactful, high-quality audit outcomes.

What You Do

1. Manage and conduct audits relating to the consumer banking business of OCBC Banking Group, including credit risk audits of the various consumer and small business portfolios, to provide independent, risk-based and objective assurance, advice, insight and foresight, in accordance with Group Audit's standards and key performance indicators.
2. Work with a team of auditors to complete assigned audit engagements on time, within budget and according to established required standards
3. Complete working papers for audits or advisory engagements through documenting the work conducted, describing the work performed and the evidence that supports the observations and conclusions, as well as reviewing the work performed by other team members.
4. Evaluate root causes, provide value-added opinions and practical, actionable and sustainable recommendations to improve the design and effectiveness of internal controls.
5. Review and assess the appropriateness of audit issues, recommendations and management action plans.
6. Assess the adequacy of evidence for closure of audit issues.
7. Perform periodic/on-going risk monitoring of the businesses and operations to identify risk areas and emerging risk themes.

Stakeholder Management

1. Periodic engage with divisional stakeholders and management to (i) keep abreast of business developments, organisational changes and key initiatives, and (ii) provide updates on key risk themes and significant audit issues, emerging risks, culture or conduct concerns.
2. Foster strong and enduring relationships with the business and act as a trusted advisor on risk and controls for Consumer Banking.

Team Management

1. Work effectively as a team member or as a team leader for business-as-usual audits, Thematic or Groupwide audits, or advisory engagements.
2. Promote the use of advanced data analytics, automation, and Artificial Intelligence/Machine Learning (AI/ML) tools to enhance audit efficiency and effectiveness.

Who You Work With

Group Audit is all about oversight. Gaining experience of the bank in its entirety. Gathering insight. Building Risk and Controls expertise. Advising leadership. You might join us in Global Markets, Risk and Finance Audit, Credit Risk Audit, Investigation, Professional Practices and Governance or Audit Analytics. But wherever you are, your work with clients from around the world drives innovation and makes audit an artform.

Who You Are

• Holds a professional qualification (e.g., CPA/ACCA/CA/CIA/CB/PCC) and/or a bachelor’s degree.
• At least 10 years of relevant auditing or credit and business experience in Consumer and/or Small Business.
• Good understanding of key risks and controls relating to credit and non-credit businesses (e.g., Secured & Unsecured Lending, Wealth Management, Anti-Money Laundering and Sales & Advisory Practices)
• Strong analytical and managerial skills, and the ability to perform detailed/technical work without losing sight of ‘big picture’ issues and to maintain balanced risk-reward perspectives.
• Good interpersonal, written and oral communication skills.
• Ability to interact with people at different levels, work in a team context and step up in a lead role in various assignments.
• High level of initiative, drive, proactiveness, agility and ability to work under pressure.
• Data analytics skills and experience in use of data analytics, Generative AI and ML tools, and willingness to travel (10%).

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

WHO WE ARE

As the longest established Singapore bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do. And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.