Senior Audit Manager, Consumer Banking Audit

Financeroles; Malaysia; On-site; MYR 381,000 - 571,000; Full time

Job summary

OCBC Bank’s Group Audit function seeks an experienced auditor to lead consumer banking audits, collaborate with cross-functional teams, and deliver high-quality assurance. The role emphasizes risk-based assessments, stakeholder engagement, and practical recommendations to strengthen internal controls.

The ideal candidate holds a professional accounting qualification or bachelor’s degree, with ≥10 years of relevant auditing experience and proficiency in data analytics and AI/ML tools.

Qualifications

• Professional qualification and/or bachelor’s degree.
• At least 10 years of relevant auditing or credit and business experience.
• Strong understanding of risks and controls relating to credit and non-credit businesses.
• Strong analytical and managerial skills with the ability to maintain big-picture view.
• Willingness to travel (≈10%).

Responsibilities

• Manage and conduct audits relating to the consumer banking business of OCBC Banking Group, providing independent assurance and insights.
• Collaborate with a team of auditors to complete engagements on time and within standards.
• Prepare working papers documenting work performed and evidence.
• Evaluate root causes and provide actionable recommendations to improve controls.
• Review audit issues and management action plans for adequacy.
• Assess sufficiency of evidence for closure of audit issues.
• Monitor risks and identify emerging themes across businesses.

Skills

Analytical thinking

Stakeholder management

Data analytics

Leadership

Communication skills

Education

Professional qualification (CPA/ACCA/CA/CIA/CB/PCC)

Bachelor’s degree

Tools

AI/ML tools

Data analytics tools

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Join OCBC to be part of a dynamic and forward-thinking organisation that values innovation and collaboration. In Group Audit, you’ll enjoy a unique perspective across the Bank, gaining insights into diverse functions while driving impactful change. It’s an opportunity to strengthen governance, assess risks, and contribute to the Bank’s resilience and OneGroup vision. With continuous learning opportunities, it’s a rewarding role for those passionate about making a difference.

How You Succeed

To succeed in Group Audit at OCBC, one must combine critical thinking with a keen eye for detail. Build strong stakeholder relationships, ask the right questions, and challenge assumptions. Leverage data analytics for sharper insights and stay updated on emerging risks and trends. Managing multiple priorities, adapting to complex situations, and maintaining independence are key. Resilience and effective communication will help navigate challenges and deliver impactful, high-quality audit outcomes.

What You Do

Audit Management

Support the Group Functional Head (GFH), Country Head (CH), Group Portfolio Lead (GPL) and Country Functional Lead (CFL) to:

• 1. Manage and conduct audits relating to the consumer banking business of OCBC Banking Group, including credit risk audits of the various consumer and small business portfolios, to provide independent, risk-based and objective assurance, advice, insight and foresight, in accordance with Group Audit's standards and key performance indicators.
• 2. Work with a team of auditors to complete assigned audit engagements on time, within budget and according to established required standards
• 3. Complete working papers for audits or advisory engagements through documenting the work conducted, describing the work performed and the evidence that supports the observations and conclusions, as well as reviewing the work performed by other team members.
• 4. Evaluate root causes, provide value-added opinions and practical, actionable and sustainable recommendations to improve the design and effectiveness of internal controls.
• 5. Review and assess the appropriateness of audit issues, recommendations and management action plans.
• 6. Assess the adequacy of evidence for closure of audit issues.
• 7. Perform periodic/on-going risk monitoring of the businesses and operations to identify risk areas and emerging risk themes.

Stakeholder Management

Assist the GFH, CH, GPL and CFL to:

• 1. Periodic engage with divisional stakeholders and management to (i) keep abreast of business developments, organisational changes and key initiatives, and (ii) provide updates on key risk themes and significant audit issues, emerging risks, culture or conduct concerns.
• 2. Foster strong and enduring relationships with the business and act as a trusted advisor on risk and controls for Consumer Banking.

Team Management

• 1. Work effectively as a team member or as a team leader for business-as-usual audits, Thematic or Groupwide audits, or advisory engagements.
• 2. Promote the use of advanced data analytics, automation, and Artificial Intelligence/Machine Learning (AI/ML) tools to enhance audit efficiency and effectiveness.

Who You Work With

Group Audit is all about oversight. Gaining experience of the bank in its entirety. Gathering insight. Building Risk and Controls expertise. Advising leadership. You might join us in Global Markets, Risk and Finance Audit, Credit Risk Audit, Investigation, Professional Practices and Governance or Audit Analytics. But wherever you are, your work with clients from around the world drives innovation and makes audit an artform.

Who You Are

The ideal Candidate should meet the following requirements:

• Holds a professional qualification (e.g., CPA/ACCA/CA/CIA/CB/PCC) and/or a bachelor’s degree.
• At least 10 years of relevant auditing or credit and business experience in Consumer and/or Small Business.
• Good understanding of key risks and controls relating to credit and non-credit businesses (e.g., Secured & Unsecured Lending, Wealth Management, Anti-Money Laundering and Sales & Advisory Practices)
• Strong analytical and managerial skills, and the ability to perform detailed/technical work without losing sight of ‘big picture’ issues and to maintain balanced risk-reward perspectives.
• Good interpersonal, written and oral communication skills.
• Ability to interact with people at different levels, work in a team context and step up in a lead role in various assignments.
• High level of initiative, drive, proactiveness, agility and ability to work under pressure.
• Data analytics skills and experience in use of data analytics, Generative AI and ML tools, and willingness to travel (10%).

Who We Are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.