Audit Manager, Consumer Banking Audit

OCBC company; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Professional development opportunities

Wellbeing and growth support

Job summary

OCBC Bank in Malaysia (Kuala Lumpur) is seeking a Group Audit professional to conduct risk-based audits across consumer banking and small business portfolios. You will work with key country leads, leveraging data analytics and AI to gain deeper insights and strengthen internal controls.

The role emphasizes stakeholder management, collaboration, and delivering practical recommendations. A bachelor’s degree and at least five years of relevant experience are required, with willingness to travel up

Qualifications

• Bachelor’s degree required; professional qualification preferred (CPA/ACCA/CA/CIA/CB/PCC).
• At least five years of auditing or credit/business experience in Consumer Banking and/or Small Business.
• Strong understanding of key risks and internal controls; data analytics and AI experience a plus.
• Excellent communication, stakeholder management, and leadership capabilities.

Responsibilities

• Support audit management by conducting risk-based audits of consumer banking portfolios.
• Build relationships with stakeholders and provide objective assurance and practical recommendations.
• Lead or participate in audit engagements, promoting data analytics, automation, and AI to enhance efficiency.
• Ensure evidence and working papers are thorough and auditable, with clear conclusions.

Skills

Analytical thinking

Stakeholder management

Communication

Team leadership

Travel 10%

Education

Bachelor’s degree

Professional qualification (CPA/ACCA/CA/CIA/CB/PCC)

Tools

Data analytics tools

Job description

WHO WE ARE

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

Join OCBC to be part of a dynamic and forward-thinking organisation that values innovation and collaboration. In Group Audit, you’ll enjoy a unique perspective across the Bank, gaining insights into diverse functions while driving impactful change. It’s an opportunity to strengthen governance, assess risks, and contribute to the Bank’s resilience and OneGroup vision.

With continuous learning opportunities, it’s a rewarding role for those passionate about making a difference.

How You Succeed

To succeed in Group Audit at OCBC, one must combine critical thinking with a keen eye for detail. Build strong stakeholder relationships, ask the right questions, and challenge assumptions. Leverage data analytics for sharper insights and stay updated on emerging risks and trends. Managing multiple priorities, adapting to complex situations, and maintaining independence are key. Resilience and effective communication will help navigate challenges and deliver impactful, high-quality audit outcomes.

What You Do

Audit Management

Support the Group Functional Head (GFH), Country Head (CH), Group Portfolio Lead (GPL) and Country Functional Lead (CFL) to: Manage and conduct audits relating to the consumer banking business of OCBC Banking Group, including credit risk audits of the various consumer and small business portfolios, to provide independent, risk-based and objective assurance, advice, insight and foresight, in accordance with Group Audit's standards and key performance indicators. Work with a team of auditors to complete assigned audit engagements on time, within budget and according to established required standards. Leverage data analytics, automation, Artificial Intelligence (AI), and emerging technologies to enhance audit effectiveness and provide deeper insights into risks and controls. Complete working papers for audits or advisory engagements through documenting the work performed, describing the work performed and the evidence that supports the observations and conclusions, as well as reviewing the work performed by other team members. Evaluate root causes, provide value-added opinions and practical, actionable and sustainable recommendations to improve the design and effectiveness of internal controls. Review and assess the appropriateness of audit issues, recommendations and management action plans. Assess the adequacy of evidence for closure of audit issues. Perform periodic/on-going risk monitoring of the businesses and operations to identify risk areas and emerging risk themes.

Stakeholder Management

Assist the GFH, CH, GPL and CFL to: Periodic engage with divisional stakeholders and management to (i) keep abreast of business developments, organisational changes and key initiatives, and (ii) provide updates on key risk themes and significant audit issues, emerging risks, culture or conduct concerns. Foster strong and enduring relationships with the business and act as a trusted advisor on risk and controls for Consumer Banking.

Team Management

Work effectively as a team member or as a team leader for business-as-usual audits, Thematic or Groupwide audits, or advisory engagements. Promote the use of advanced data analytics, automation, and Artificial Intelligence/Machine Learning (AI/ML) tools to enhance audit efficiency and effectiveness.

Who You Work With

Group Audit is all about oversight. Gaining experience of the bank in its entirety. Gathering insight. Building Risk and Controls expertise. Advising leadership. You might join us in Global Markets, Risk and Finance Audit, Credit Risk Audit, Investigation, Professional Practices and Governance or Audit Analytics. But wherever you are, your work with clients from around the world drives innovation and makes audit an artform.

Who You Are

The ideal Candidate should meet the following requirements:

• Holds a bachelor’s degree and preferably relevant professional qualification (e.g., CPA/ACCA/CA/CIA/CB/PCC).


• At least five years of relevant auditing or credit and business experience in Consumer and/or Small Business.


• Good understanding of key risks and controls relating to credit and non-credit businesses (e.g., Secured & Unsecured Lending, Wealth Management, Anti-Money Laundering and Sales & Advisory Practices).


• Strong analytical and managerial skills, and the ability to perform detailed/technical work without losing sight of ‘big picture’ issues and to maintain balanced risk-reward perspectives.


• Good interpersonal, written and oral communication skills.


• Ability to interact with people at different levels, work in a team context and step up in a lead role in various assignments.


• High level of initiative, drive, proactiveness, agility and ability to work under pressure.


• Passionate about using data analytics, Artificial Intelligence (AI), Agentic AI, automation, and emerging technologies to improve decision-making, risk assessment, and audit effectiveness.


• Comfortable working with data and technology, with an interest in leveraging digital tools to identify risks, assess controls, and uncover opportunities for improvement.


• Enthusiastic about innovation and contributing to the future of technology-enabled internal auditing.


• Willingness to travel (10%).

Who We Are

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do. And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What We Offer

• Competitive base salary.


• A suite of holistic, flexible benefits to suit every lifestyle.


• Community initiatives.


• Industry-leading learning and professional development opportunities.


• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What We Offer

• Competitive base salary.


• A suite of holistic, flexible benefits to suit every lifestyle.


• Community initiatives.


• Industry-leading learning and professional development opportunities.


• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.