Senior Associate, AI Risk & Onboarding Controls

JP Morgan Chase; Kuala Lumpur; On-site; MYR 140,000 - 210,000; Full time

Job summary

J.P. Morgan in Kuala Lumpur is seeking an Operations Control Management Senior Associate to drive the controls agenda for client onboarding and documentation. You will identify, assess, and monitor risks, ensuring compliance with policies, control standards, and regulatory requirements.

The role focuses on AI governance and cross-functional collaboration across compliance, legal, audit, and data teams. You will lead data-driven control reviews, develop actionable recommendations, and help embed

Qualifications

• 6+ years of experience in operational risk, controls, audit, compliance testing, or operations risk management (financial services or similarly regulated environment).
• Knowledge of client onboarding processes, including Anti-Money Laundering and Know Your Customer expectations.
• Demonstrated experience leading control assessments or reviews, including scoping, testing, documenting results, and recommending improvements.
• Experience performing data-driven testing or analytics to evaluate process performance and control effectiveness.
• Proven ability to perform root-cause analysis and drive remediation with accountable owners and timelines.
• Strong written and verbal communication skills, including the ability to produce clear, actionable control documentation for varied stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and deliver to deadlines.

Responsibilities

• Lead control reviews using analytics and data-driven testing to strengthen the control environment and improve operational efficiency.
• Perform proactive monitoring and testing to identify emerging risks and support timely issue identification and resolution.
• Maintain awareness of evolving AML/KYC risks, holistic operational risks, including AI risks, regulatory expectations, and industry best practices, and incorporate them into the controls agenda.
• Conduct root-cause analysis for control issues, including issues driven by Technology including artificial intelligence-related issues, and partner on corrective actions and sustainable remediation.
• Automate control testing where appropriate to reduce manual effort and improve consistency and traceability.
• Execute risk and control assessments for artificial intelligence solutions, covering model design, data quality, bias and fairness, explainability, security, accuracy, and potential failure modes.
• Partner with stakeholders across compliance, legal, audit, data, oversight, and onboarding teams to implement governance frameworks, policies, and control standards.
• Influence and drive control improvements across teams beyond direct reporting lines in a dynamic, deadline-driven environment.

Skills

AML/KYC knowledge

Data-driven testing

Root-cause analysis

Control assessments

Documentation

Communication skills

Organizational skills

Tools

SQL

Python

Power BI

Job description

J.P. Morgan in Kuala Lumpur is seeking an Operations Control Management Senior Associate to drive the controls agenda for client onboarding and documentation. You will identify, assess, and monitor risks, ensuring compliance with policies, control standards, and regulatory requirements.

The role focuses on AI governance and cross-functional collaboration across compliance, legal, audit, and data teams. You will lead data-driven control reviews, develop actionable recommendations, and help embed