Onboarding Controls Lead—AI & Analytics

JP Morgan Chase; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

JP Morgan Chase in Kuala Lumpur seeks an Operations Control Management Senior Associate to drive analytics-driven control reviews and strengthen the onboarding controls framework. You will evaluate AI-related risks, push for automated testing, and collaborate with Compliance, Legal, Audit, and Data teams to embed governance across daily operations.

The role emphasizes governance, proactive risk assessment, and delivering actionable remediation plans within a fast-changing technology-driven

Qualifications

• 6 years of experience in operational risk, controls, audit, compliance testing, or operations risk management in a regulated environment.
• Knowledge of client onboarding processes, including AML/KYC expectations.
• Experience leading control assessments or reviews with scoping, testing, documenting results, and recommending improvements.
• Experience performing data-driven testing or analytics to evaluate process performance and control effectiveness.
• Proven ability to perform root-cause analysis and drive remediation with accountable owners and timelines.
• Strong written and verbal communication skills for control documentation.

Responsibilities

• Lead control reviews using analytics and data-driven testing to strengthen the control environment and improve operational efficiency
• Perform proactive monitoring and testing to identify emerging risks and support timely issue identification and resolution
• Maintain awareness of evolving AML/KYC risks, holistic operational risks, including AI risks, regulatory expectations, and industry best practices, and incorporate them into the controls agenda
• Conduct root-cause analysis for control issues, including technology-driven AI-related issues, and partner on corrective actions and sustainable remediation
• Automate control testing where appropriate to reduce manual effort and improve consistency and traceability
• Execute risk and control assessments for AI solutions, covering model design, data quality, bias and fairness, explainability, security, accuracy, and potential failure modes
• Partner with stakeholders across compliance, legal, audit, data, oversight, and onboarding teams to implement governance frameworks, policies, and control standards
• Influence and drive control improvements across teams beyond direct reporting lines in a dynamic, deadline-driven environment

Skills

Operational risk

Controls and governance

Analytical testing

Data-driven decision making

Communication

Tools

SQL

Python

Power BI

Job description

JP Morgan Chase in Kuala Lumpur seeks an Operations Control Management Senior Associate to drive analytics-driven control reviews and strengthen the onboarding controls framework. You will evaluate AI-related risks, push for automated testing, and collaborate with Compliance, Legal, Audit, and Data teams to embed governance across daily operations.

The role emphasizes governance, proactive risk assessment, and delivering actionable remediation plans within a fast-changing technology-driven