Senior Application Monitoring & Dashboard Analytics

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 90,000 - 150,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd is seeking a senior specialist to lead dashboard development, monitoring design, and data analytics for enterprise reporting. You will work with Splunk, Grafana, and Geneos, ensuring system health, availability, and automation enhancements across IT operations.

The role requires 6–9 years in related IT operations, strong SQL skills, and excellent communication with stakeholders. A fast-paced, team-driven environment and occasional after-hours work are expected.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering or a related discipline.
• 6-9 years experience in application support, system monitoring, reporting, or IT operations.
• Hands-on experience with Splunk: dashboards, SPL, alerts, and reporting.
• Knowledge of MQ, Connect Direct, Control-M.
• Familiarity with Geneos, ElasticSearch, Grafana and operational support environments.
• Strong ITIL Incident & Change Mgmt, and SDLC understanding.
• Strong SQL and query-writing skills; experience with reporting/analytics tools.
• Excellent communication and stakeholder management; able to work in fast-paced, team-oriented environments.

Responsibilities

• Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.
• Design, develop, and maintain dashboards and monitoring solutions.
• Create, modify, and optimize queries for data extraction and presentation.
• Develop reports and analytics for system performance and operational health.
• Support and administer enterprise monitoring tools (Splunk, Geneos).
• Troubleshoot monitoring alerts, dashboard discrepancies and reporting issues.
• Participate in system implementation, testing, and deployment activities.
• Ensure compliance with governance and audit requirements.
• Prepare and maintain technical documentation and user guides.
• Collaborate with service automation and support teams to improve monitoring and automation.

Skills

SQL queries

Troubleshooting

Analytical thinking

Communication

Teamwork

Education

Bachelor's Degree in CS/IT/Engineering

Tools

Splunk

MQ

Connect Direct

Control-M

Geneos

ElasticSearch

Grafana

Ansible

VDI

JBoss/WebLogic

Apache

OpenShift

Microservices

CyberArk

Shell Script

Python

PowerShell

Job description

6255 UOB Innovation Hub 2 Sdn Bhd is seeking a senior specialist to lead dashboard development, monitoring design, and data analytics for enterprise reporting. You will work with Splunk, Grafana, and Geneos, ensuring system health, availability, and automation enhancements across IT operations.

The role requires 6–9 years in related IT operations, strong SQL skills, and excellent communication with stakeholders. A fast-paced, team-driven environment and occasional after-hours work are expected.