Senior Application Monitoring & Dashboard Analytics

UOB

Kuala Lumpur

On-site

MYR 150,000 - 210,000

Full time

9 days ago

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Job summary

UOB Innovation Hub 2 Sdn Bhd in Kuala Lumpur invites a VP2 Specialist in Application Monitoring & Dashboard Analytics to lead the design, development and maintenance of enterprise monitoring dashboards, ensuring performance, availability, and governance across critical systems.

You will gather user requirements, optimize queries, support Splunk and Geneos, collaborate with stakeholders, and contribute to continuous improvement in monitoring coverage and automation with ITIL-aligned practices.

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
6-9 years of experience in application support, monitoring, reporting, or related IT operations roles.
Hands-on experience with Splunk, including dashboard creation, search processing language (SPL), alerts, and reporting.
Familiarity with enterprise tools such as MQ, Connect Direct, Control M, etc.
Familiarity with enterprise monitoring tools like Geneos, Elastic Search, Grafana, and ITIL processes.
Strong SQL/query-writing and analytics capabilities.

Responsibilities

Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.
Design, develop, and maintain operational dashboards and monitoring solutions based on business and technical requirements.
Create, modify, and optimize queries to extract, analyze, and present data for reporting.
Develop reports and analytics providing actionable insights into system performance, availability, and operational health.
Support and administer enterprise monitoring tools such as Splunk and Geneos.
Troubleshoot monitoring alerts, dashboard discrepancies, and reporting issues.