Senior AIOps Engineer - ML Orchestration & Automation

Razer Inc.; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Razer Inc. is seeking a Senior AIOps Engineer to lead ML-driven delivery for our payment platform, mentor juniors, and own operational data analysis. The role blends hands-on engineering (ML, AI orchestration, automation, data analysis) with team growth responsibilities

You will work primarily in Python, with PHP or Node.js for integrations outside the core stack, collaborating with DevOps, SRE, Engineering, and Platform teams as the technical anchor for the AIOps team.

Qualifications

• Background in Computer Science, Engineering, Data Science, or related field (flexible if experience demonstrates it).
• 5+ years in DevOps, SRE, Platform Engineering, or Operational/Data Analytics.
• Python (primary) — required.
• PHP or Node.js (secondary) — at least one, required.
• Practical exposure to ML fundamentals, AI orchestration, automation/RPA, data analysis.
• Prior experience mentoring or leading junior engineers — required for this role.
• Strong troubleshooting and analytical instincts.

Responsibilities

• Technical Delivery — Machine Learning: apply ML models to logs, metrics, and transaction data (Python).
• Own model integration into operational tooling — not model research.
• Technical Delivery — AI Orchestration: design workflows chaining AI/LLM tools into pipelines.
• Own architecture decisions for orchestration patterns across the team.
• Technical Delivery — Automation / RPA: build Python automations; use PHP/Node.js where needed.
• Design self-healing workflows and automate runbooks.
• Analyst Function: define and track SLI/SLOs for payment services; build dashboards.
• Mentorship: structured mentoring of Junior and Intern; set technical standards.
• Cross-functional: partner with DevOps/SRE/Platform; support audit readiness and PCI DSS; evaluate new AIOps tools.

Skills

Python

PHP or Node.js

Mentoring

DevOps/SRE/Platform Engineering

Data analytics

Troubleshooting

Education

Background in Computer Science, Engineering, Data Science, or related field

Tools

AWS/GCP/Azure

Container/orchestration platforms

PCI DSS

Logging/Monitoring dashboards

Job description

Razer Inc. is seeking a Senior AIOps Engineer to lead ML-driven delivery for our payment platform, mentor juniors, and own operational data analysis. The role blends hands-on engineering (ML, AI orchestration, automation, data analysis) with team growth responsibilities

You will work primarily in Python, with PHP or Node.js for integrations outside the core stack, collaborating with DevOps, SRE, Engineering, and Platform teams as the technical anchor for the AIOps team.