SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)

NTT DATA Business Solutions

Malaysia

On-site

MYR 423,000 - 611,000

Full time

14 days+

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Benefits offered by this job

Flexible working hours and locations

Career development plan

SAP Platinum Partnership

Job summary

NTT DATA Business Solutions SAP Customer Success Manager for Japanese Multi-National Clients (f/m/d) in Continental Europe. Full or part-time opportunity with flexible hours and locations.

You will manage executive relationships, support SAP S/4HANA onboarding and migrations, drive value realization, and coordinate pre-sales and delivery activities across NTT and NTT DATA Group companies.

Qualifications

Native or fluent Japanese language skills and fluent English.
Strong understanding of SAP’s latest strategy and portfolio.
Experience managing global projects involving multiple countries, cultures, and stakeholders.
Experience in SAP S/4HANA transformation initiatives, managed service delivery and/or pre-sales.
Experience working with Japanese multinational clients and bridging Japanese and global business cultures.
Experience engaging with C-level executives and influencing strategic business decisions.

Responsibilities

Understand clients’ mid-term strategies and manage executive relationships with their business and IT leaders.
Support the onboarding of SAP S/4HANA implementations, migrations and managed service projects by monitoring delivery progress, identifying risks, and communicating project status and challenges to customers.
Drive value realization after SAP S/4HANA implementations and migrations by leading additional business value proposals, including AMS and further SAP solutions and AI-related offerings.
Promote and coordinate pre-sales and delivery activities in collaboration with NTT and NTT DATA Group companies to maximize customer value and business opportunities.

Skills

Japanese fluency

English fluency

SAP S/4HANA knowledge

Global project management

Pre-sales experience

C-level engagement

Job description

SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)

SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)

Full or part time

At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 19,000 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

We are part of NTT DATA, a $30+billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work.

With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

Make this the place whereyougrow

Location: Continental Europe

What makes us special:

Flexible working hours and locations: workation, mobile working, part-time models, sabbaticals, etc.
Your further development by plan: topic-specific induction, targeted career development based on career models, programs and your own academy
SAP Platinum Partnership: strong SAP partnership, large knowledge network, and SAP Learning Hub and certification opportunities.

Do you love challenges?

As Customer Success Manager for Japanese Multi-National Clients, you will be responsible for:

Understand clients’ mid-term strategies and manage executive relationships with their business and IT leaders.
Supporting the onboarding of SAP S/4HANA implementation, migration and managed service projects by monitoring delivery progress, identifying risks, providing support and communicating project status and challenges to customers.
Driving value realization after SAP S/4HANA implementations and migrations by leading additional business value proposals, including AMS, further SAP solutions and AI-related offerings.
Promoting and coordinating pre-sales and delivery activities in collaboration with NTT and NTT DATA Group companies to maximize customer value and business opportunities.

Convince us with your potential!

Your professional background and experience prove your:

Native or fluent Japanese language skills as well as fluent English language skills.
Good understanding of SAP’s latest strategy and portfolio
E xperience managing global projects involving multiple countries, cultures, and stakeholders.
Experience in SAP S/4HANA transformation initiatives , managed service delivery and/or pre-sales.
Experience working with Japanese M ulti - national c lients and bridg ing Japanese and global business cultures
Experience engaging with C-level executives and influencing strategic business decisions.

What makes us special:

NTT DATA Business Solutions: Make this the place where you grow

E-Mail: careers-solutions-de@nttdata.com

Du hast Fragen zum Thema Diversität, Gleichberechtigung und Inklusion bei NTT DATA Business Solutions? Hier findest du weitere Informationen.

Wir sind davon überzeugt, dass Diversity, Equity, Inclusion und Wellbeing Innovation fördern und ein herausragendes Kund:innen- und Mitarbeitendenerlebnis sicherstellen. Wir freuen uns über Bewerbende jeden Geschlechts, jeder Herkunft, jeden Alters, der sexuellen Orientierung, jedes Lebensentwurfs, jeder Religion und mit jeder Art von Behinderung.

Gerne kannst du auch unsere Kolleg:innen unter diversity-solutions-de@nttdata.com kontaktieren.

We transform. SAP® solutions into Value