Global SAP CSM for Japanese Clients | S/4HANA Value

NTT DATA Business Solutions; Malaysia; Hybrid; MYR 423,000 - 611,000; Full time

Benefits offered by this job

Flexible working hours and locations

Career development plan

SAP Platinum Partnership

Job summary

NTT DATA Business Solutions SAP Customer Success Manager for Japanese Multi-National Clients (f/m/d) in Continental Europe. Full or part-time opportunity with flexible hours and locations.

You will manage executive relationships, support SAP S/4HANA onboarding and migrations, drive value realization, and coordinate pre-sales and delivery activities across NTT and NTT DATA Group companies.

Qualifications

• Native or fluent Japanese language skills and fluent English.
• Strong understanding of SAP’s latest strategy and portfolio.
• Experience managing global projects involving multiple countries, cultures, and stakeholders.
• Experience in SAP S/4HANA transformation initiatives, managed service delivery and/or pre-sales.
• Experience working with Japanese multinational clients and bridging Japanese and global business cultures.
• Experience engaging with C-level executives and influencing strategic business decisions.

Responsibilities

• Understand clients’ mid-term strategies and manage executive relationships with their business and IT leaders.
• Support the onboarding of SAP S/4HANA implementations, migrations and managed service projects by monitoring delivery progress, identifying risks, and communicating project status and challenges to customers.
• Drive value realization after SAP S/4HANA implementations and migrations by leading additional business value proposals, including AMS and further SAP solutions and AI-related offerings.
• Promote and coordinate pre-sales and delivery activities in collaboration with NTT and NTT DATA Group companies to maximize customer value and business opportunities.

Skills

Japanese fluency

English fluency

SAP S/4HANA knowledge

Global project management

Pre-sales experience

C-level engagement

Job description

NTT DATA Business Solutions SAP Customer Success Manager for Japanese Multi-National Clients (f/m/d) in Continental Europe. Full or part-time opportunity with flexible hours and locations.

You will manage executive relationships, support SAP S/4HANA onboarding and migrations, drive value realization, and coordinate pre-sales and delivery activities across NTT and NTT DATA Group companies.