SAP BASIS and Security Analyst

Dialog Group Berhad; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Job summary

Dialog Group Berhad is seeking an SAP BASIS and Security specialist to join our IT operations in Malaysia. The role focuses on SAP BASIS administration, user access management, security governance, and supporting SAP projects across S/4HANA Private Cloud and integrated cloud solutions.

You will ensure system availability, performance, security, and compliance, while coordinating with vendors and auditors. Permanent, based in Petaling Jaya, Selangor, Malaysia.

Qualifications

• Bachelor's degree in IT, CS, Engineering or related field.
• 3–5 years of SAP BASIS and/or SAP Security administration experience.
• Hands-on experience supporting SAP S/4HANA Private Cloud.
• Experience in user access management, role administration, and security compliance.

Responsibilities

• Monitor SAP system health, performance, and availability across production and non-production environments.
• Perform client administration, transport management, job scheduling, and system monitoring.
• Support upgrades, support packs, kernel upgrades, and system refresh activities.
• Manage transport requests and coordinate deployments across landscapes.
• Monitor BASIS-related incidents, problems, and service requests.
• Maintain technical documentation, runbooks, and support procedures.

Job description

Responsible for SAP BASIS administration, user access management, security governance, and supporting SAP projects and operational activities across SAP S/4HANA Private Cloud and integrated SAP cloud solutions. Support and maintain the SAP landscape, ensuring system availability, performance, security, and compliance.

Responsibilities

SAP BASIS Administration

• Monitor SAP system health, performance, and availability across production and non-production environments.
• Perform system administration activities including client administration, transport management, job scheduling, and system monitoring.
• Support SAP upgrades, support pack implementation, kernel upgrades, and system refresh activities.
• Manage SAP transport requests and coordinate deployment across landscapes.
• Monitor and resolve BASIS-related incidents, problems, and service requests.
• Support backup, recovery, disaster recovery, and business continuity activities.
• Coordinate with infrastructure teams, cloud hosting providers, SAP, and external vendors on technical issues.

SAP Security & Authorisation

• Provision, modify, and revoke SAP user access in accordance with approved processes.
• Design, maintain, and support SAP roles, profiles, and authorisation concepts.
• Perform user access reviews and support periodic compliance audits.
• Monitor segregation of duties (SoD) risks and assist in mitigation activities.
• Support identity and access management processes and governance requirements.
• Investigate and resolve access-related incidents and authorisation issues.

Operations & Support

• Act as Level 2 support for BASIS and security-related incidents.
• Troubleshoot system performance, connectivity, printing, interface, and access issues.
• Monitor batch jobs, background processing, RFCs, and system integrations.
• Support root cause analysis and implement preventive measures for recurring issues.
• Maintain technical documentation, runbooks, and support procedures.

Governance & Compliance

• Ensure compliance with IT governance, cybersecurity, and audit requirements.
• Support internal and external audits involving SAP systems and access controls.
• Participate in business continuity and disaster recovery testing activities.
• Maintain evidence and documentation for compliance assessments.
• Support continuous improvement initiatives for SAP operations and security processes.

Projects & Continuous Improvement

• Support SAP implementation, enhancement, and migration projects.
• Participate in testing activities during upgrades and system changes.
• Identify opportunities for automation and operational efficiency improvements.
• Support adoption of SAP best practices, security standards, and technical governance.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3–5 years of experience in SAP BASIS and/or SAP Security administration.
• Hands-on experience supporting SAP S/4HANA Private Cloud environment.
• Experience in user access management, role administration, and security compliance.
• Possess strong troubleshooting skills, a good understanding of SAP administration and security concepts, and the ability to work closely with business users, functional teams, vendors, and auditors.
• Permanent and based in Petaling Jaya, Selangor