Sales Support Executive (Cantonese or Mandarin speaker)

Nabla; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking a Pre-Sales and Post-Sales Support Associate in the Strategic Analytics and Insights (SAI) team in Kuala Lumpur. You will liaison between Commercial, Finance and Sales, guiding finance processes and ensuring monthly closing deadlines while supporting sales operations.

You’ll partner with APAC sales development teams, optimize tools and processes, manage CRM records, assist with decks, invoicing, revenue recognition, and provide actionable market insights to accelerate the sales

Qualifications

• Bachelor’s degree in Finance, Marketing, Business, or a related field.
• 1–3 years in Inside Sales, Sales Enablement, or Sales Operations is preferred.
• Fluent in English; Cantonese or Mandarin is a plus for APAC markets.
• Experience with Excel, Dynamics, PowerBI, and CRM tools is desirable.
• Fresh graduates with sales coordinating/vendor liaising internships are welcome to apply.

Responsibilities

• Collaborate with SAI sales representatives to support day-to-day Inside Sales activities for both Hong Kong and Malaysia markets.
• Assist sales representatives in updating decks with NIQ branding, ensuring client-ready content.
• Manage and maintain CRM records for sales representatives, ensuring accuracy.
• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
• Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.

Skills

Fluent in English

Cantonese or Mandarin

Analytical mindset

Proactive self-starter

Cross-functional collaboration

Education

Bachelor’s degree in Finance, Marketing, Business, or related field

Tools

Excel

Microsoft Dynamics

PowerBI

ZoomInfo

Python

Job description

Job Description

About the job:

This Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.

Responsibilities:

• Collaborate with SAI sales representatives to support day-to-day Inside Sales activities for both Hong Kong and Malaysia markets and ensure seamless operations.
• Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
• Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.

About You:

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment.

Qualifications

• Bachelor’s degree in Finance, Marketing, Business, or a related field.
• 1 to 3 years of experience in a similar role, preferably within FMCG.
• Fluent in English (speak, read and write) is mandatory.
• Cantonese or Mandarin proficiency will be an added advantage due to supporting multiple markets in APAC.
• Fresh graduates with sales coordinating/ vendor liaising internship experience are welcome to apply.
• Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
• Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and Python is a plus.
• Proficient in Microsoft Office applications.
• Detail-oriented, punctual, and able to maintain a high level of accuracy.
• Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
• Strong judgment, initiative, and the ability to work independently.
• Analytical mindset with strong numerical skills (preferred).

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion