Data Operations Analyst (Traditional Chinese Speaker)

NielsenIQ; Subang Jaya; On-site; MYR 48,000 - 75,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a Data Operations Analyst to manage client deliverables, data cleaning, categorization and input validation across specified categories. You will coordinate with Client Liaison and Commercial teams to resolve queries and ensure timely delivery.

You’ll plan daily workloads, identify data gaps, and drive process improvements across CIP environments, providing feedback to country teams and ensuring SOP adherence.

Qualifications

• Bachelor's degree in Business Admin / Statistics or any relevant subjects
• Fresh graduates or candidates with up to one year of experience in operational areas
• Excellent organizational skills and the ability to work collaboratively in a team environment while meeting deadlines
• High level of accuracy, attention to detail, and a proactive approach to work
• Strong logical thinking, project management skills, including task sequencing, understanding of critical paths, and problem-solving
• Excellent written and verbal communication skills in English and Traditional Chinese (Mandatory)
• Proficiency in Microsoft Excel; familiarity with VLOOKUP, charts, spreadsheets, and tables is required

Responsibilities

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams; identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues
• This role is to support Taiwan Market, therefore Traditional Chinese is required.

Skills

English proficiency

Traditional Chinese

Organizational skills

Attention to detail

Project management

Logical thinking

Communication skills

Education

Bachelor's degree in Business Admin / Statistics or relevant subjects

Tools

Microsoft Excel

VLOOKUP

Job description

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

The Data Operations Analyst is responsible for instructions of client deliverables, Data Cleaning, prior in Data Categorizing and data input validation focusing on specific industry/category or set of categories. To create and deliver client outputs in a correct and timely manner.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues.
• This role is to support Taiwan Market, therefore Traditional Chinese is required.

Qualifications

• Bachelor’s degree in Business Admin / Statistics or any relevant subjects
• Fresh graduates or candidates with up to one year of experience in operational areas are welcome to apply
• Excellent organizational skills and the ability to work collaboratively in a team environment while meeting deadlines
• High level of accuracy, attention to detail, and a proactive approach to work
• Strong logical thinking, project management skills, including task sequencing, understanding of critical paths, and problem-solving
• Excellent written and verbal communication skills in English and Traditional Chinese (Mandatory)
• Proficiency in Microsoft Excel; familiarity with VLOOKUP, charts, spreadsheets, and tables is required

Additional Information

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.

We believe that embracing a wide range of perspectives drives innovation and excellence.

All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.

We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.

To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

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Career Site Team: Operations