Sales Specialist

eLearningMinds Group Sdn. Bhd.; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital learning solutions provider in Malaysia is seeking a Sales Specialist to drive business growth. This role involves identifying opportunities, engaging clients, and delivering tailored solutions. The ideal candidate should have 2-4 years of sales experience, a bachelor's degree in a related field, and proficiency in both English and Bahasa Malaysia. Benefits include a competitive salary with commission, dental and medical benefits, and opportunities for professional development.

Benefits

Competitive salary with commission

Dental and medical benefits

Professional development and training opportunities

Regular working hours from Monday to Friday

Smart Casual dress code

Qualifications

• 2–4 years of sales experience in eLearning, EdTech, or B2B software solutions.
• Proven record of meeting or exceeding sales targets.
• Strong command of English and Bahasa Malaysia; Mandarin proficiency is an asset.

Responsibilities

• Identify and pursue new business opportunities within the assigned market.
• Build and nurture long-term relationships with clients.
• Develop tailored proposals and negotiate contract terms.
• Engage existing clients for cross-selling and upselling.
• Maintain accurate records of leads and client interactions.

Skills

Consultative Selling

Relationship Management

Market Awareness

Communication & Presentation

Self-Driven Execution

Education

Bachelor’s degree in Business, Marketing, or related discipline

Tools

MS Office 365

CRM software (Zoho, Salesforce)

Learning platforms (e.g., TalentLMS, eFront)

Authoring tools (Articulate 360, Vyond, Powtoon)

Collaboration tools (ClickUp, Miro Board, Teams)

Job description

JOB OVERVIEW

The Sales Specialist drives business growth by identifying, engaging, and closing opportunities for eLearning, HR Tech, and related digital learning solutions. This role blends consultative selling, market development, and client relationship management to deliver tailored solutions that meet client needs. You will act as a trusted advisor to organizations exploring digital learning transformation, contributing directly to revenue growth and customer success.

KEY RESPONSIBILITIES AND DUTIES

1. Business Development & Market Expansion

• Identify and pursue new business opportunities within the assigned market or industry segment.
• Develop and execute strategic sales plans to meet or exceed individual and team targets.
• Conduct research to understand client organizations, industry trends, and competitive positioning.

2. Client Engagement & Consultative Selling

• Build and nurture long‑term relationships with clients, serving as their main point of contact.
• Conduct needs analyses and propose solutions that align with client goals and challenges.
• Deliver engaging product presentations and demonstrations, both virtually and in-person.

3. Proposal, Negotiation & Closing

• Develop tailored proposals and quotations based on client requirements.
• Negotiate pricing and contract terms in alignment with company policies.
• Ensure proper documentation and timely closure of deals.

4. Cross‑Selling & Account Growth

• Engage with existing clients to identify opportunities for cross‑selling and upselling.
• Collaborate with internal teams to ensure seamless onboarding and delivery of solutions.

5. Reporting & Market Intelligence

• Maintain accurate records of leads, prospects, and client interactions in CRM systems (e.g., Zoho, Salesforce).
• Provide regular sales forecasts, performance reports, and feedback on market dynamics.
• Share insights from the field to influence product development and marketing strategies.

CORE COMPETENCIES REQUIRED

• Consultative Selling: Strong ability to diagnose client needs and propose impactful solutions.
• Relationship Management: Builds trust and maintains long‑term partnerships.
• Market Awareness: Understands industry trends and competitive positioning.
• Communication & Presentation: Confident, clear, and engaging across audiences.
• Self‑Driven Execution: Manages pipelines and priorities with minimal supervision.

QUALIFICATIONS OR REQUIREMENTS

• Bachelor’s degree in Business, Marketing, or related discipline.
• 2–4 years of sales experience, preferably in eLearning, EdTech, or B2B software solutions.
• Proven record of meeting or exceeding sales targets.
• Proficiency in MS Office 365; experience with CRM software (Zoho, Salesforce) is an added advantage.
• Strong command of English and Bahasa Malaysia; Mandarin proficiency is an asset.
• Willingness to travel for client meetings and events as required.

ADDED ADVANTAGE / TOOLS & PLATFORMS

• Familiarity with learning platforms (e.g., TalentLMS, eFront), authoring tools (Articulate 360, Vyond, Powtoon), or hybrid learning solutions (e.g., ClassIn, Colossyan).
• Experience with collaboration tools such as ClickUp, Miro Board, and Teams.

BENEFITS

• Competitive salary with commission.
• Dental and medical benefits.
• Professional development and training opportunities.
• Regular working hours from Monday to Friday.
• Dress Code – Smart Casual (T‑shirt and Jeans) in office and Formal Wear when meeting customer.