Sales Representative (PG)

Urban Hygienist Sdn Bhd; Penang; On-site; MYR 36,000 - 72,000; Full time

Job summary

Urban Hygienist Sdn Bhd is seeking a proactive Sales & Service Executive to join our team in Penang, Kuala Lumpur, and Johor Bahru. You will drive new business, nurture existing accounts, and deliver superior service in Malaysia's hygiene and wellness field.

Fresh graduates are welcome; training will be provided. A valid driving licence and willingness to travel are required, with a commission-based remuneration structure and performance bonuses.

Qualifications

• Fresh graduates are encouraged to apply; training will be provided.
• Possess own vehicle, a valid driving licence and willingness to travel as required.

Responsibilities

• Identify and pursue new sales opportunities by interacting and servicing customers.
• Present and demonstrate our hygiene and wellness products to potential customers, highlighting benefits.
• Build and maintain strong relationships with existing customers and ensure high satisfaction and repeat business.
• Prepare sales documentation and follow up on leads and enquiries promptly.
• Manage and provide excellent after-sales service.
• Achieve and exceed monthly and quarterly sales targets through strategic planning.
• Conduct product training and provide technical support to customers as needed.

Skills

Strong communication & interpersonal

Results-oriented mindset

Organisational & time management

Self-motivated & independent

Problem-solving skills

Job description

About the role
Urban Hygienist Sdn Bhd is seeking an enthusiastic and results-driven Sales & Service Executive to join our sales team in Penang/Kuala Lumpur/Johor Bahru. This is a full-time position that plays a crucial role in driving our business growth and ensuring exceptional customer satisfaction. As a Sales & Service Executive, you will be at the forefront of our customer interactions, responsible for both acquiring new business opportunities and maintaining strong relationships with existing customers. This role is essential to our company's success, as you will directly contribute to revenue generation whilst delivering outstanding service that sets us apart in the competitive hygiene and wellness industry.

What you'll be doing

Identify and pursue new sales opportunities through interacting and servicing customers.

Present and demonstrate our hygiene and wellness products and services to potential customers, highlighting key benefits and solutions tailored to their needs

Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and repeat business

Prepare sales documentation and follow up on leads and enquiries promptly and professionally

Manage and provide excellent after-sales service

Achieve and exceed monthly and quarterly sales targets through consistent effort and strategic planning

Conduct product training and provide technical support to customers as needed

Keep accurate records of all sales activities and transactions using our system

Collaborate with Customer Connect & Service teams to ensure seamless service provision and customer satisfaction

Attend company's training, briefing and events to promote our brand and generate leads

What we're looking for

Fresh graduates are encouraged to apply, training will be provided

Possess own vehicle, a valid driving licence and willingness to travel as required

Remuneration package is purely commission based structure

Strong communication and interpersonal skills with the ability to build rapport with customers from diverse backgrounds

Results-oriented mindset with a proven track record of achieving or exceeding sales targets

Excellent organisational and time management skills, with the ability to manage multiple customers and priorities simultaneously

Self-motivated and able to work independently, whilst also thriving in a collaborative team environment

Good problem-solving skills with the ability to identify customer needs and propose effective solutions

What we offer
At Urban Hygienist Sdn Bhd, we value our employees and are committed to providing a rewarding work environment. We offer competitive remuneration packages that reflect your skills and performance, including an attractive commission structure tied to your sales achievements. Additional benefits include performance bonuses, and professional development opportunities to help you grow your career within the organisation. We recognise the importance of work-life balance and provide flexible working arrangements where possible. Our supportive and inclusive workplace culture encourages teamwork, innovation and personal development, ensuring you have the tools and support needed to succeed in your role.

About us
Urban Hygienist Sdn Bhd is a leading provider of comprehensive hygiene and wellness solutions, dedicated to helping businesses maintain clean, safe and hygienic environments. With a strong commitment to quality, innovation and customer service, we have established ourselves as a trusted partner for organisations across various industries in Malaysia. Our mission is to deliver exceptional hygiene solutions that contribute to healthier workplaces and communities. We pride ourselves on our professional team, cutting-edge products and services, and our unwavering dedication to customer satisfaction. At Urban Hygienist Sdn Bhd, we believe in fostering a culture of excellence, integrity and continuous improvement, where every team member plays a vital role in our success.